Desa (V)T36N SERIES, (V)T32N, CTDV36NR installation manual Gas leak. See Warning statement, Above

Page 31

TROUBLESHOOTING

31

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 20)

 

 

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

 

40mph winds. However, extreme con-

 

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

 

tions on page 25

 

 

2.

Low line pressure

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

 

nance, page 28)

 

 

4.

Inner vent pipe leaking exhaust gasses

4.

Locate and correct all leaks (see Check-

 

 

 

into system

 

ing Gas Connections, page 20)

 

 

5.

Glass too loose and air tight gasket leaks

5.

Tighten glass

 

 

 

in corners after usage

 

 

 

 

 

6.

Bad thermopile or thermocouple

6.

Replace faulty component

 

 

7.

Improper vent cap installation

7.

Check for proper installation and free-

 

 

 

 

 

dom from debris or blockage

 

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 20)

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

 

above

 

ing Gas Connections, page 20)

 

 

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

 

Lava Rock, and Glowing Embers, page 24)

 

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets. Pe-

 

 

 

 

 

riodically repeat as needed

 

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

For morevisit www..com

108661-01D

Page 30 Page 32
Image 31
Page 30 Page 32
Contents For Your Safety What to do if YOU Smell GAS For Your SafetySafety Information Table of ContentsLocal Codes Safety Information Product IdentificationPRE-INSTALLATION Preparation Product FeaturesLocation and Space Requirements Framing and Finishing ClearancesBalcony with Perpendicular Side Wall Location of Termination CAPHorizontal Termination Installation Venting Installation InstructionsInstallation Precautions Installation PlanningVent Pipe Connections Installing Horizontal Vent Cap Series 29 min Horizontal Termination ConfigurationsSquare Termination VerticalCorner and Alternate Installation Venting with Two 90 Elbows Horizontal System Installation Using TWO 90 ElbowsFlat Ceiling Installation Installation for Vertical TerminationVenting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting High Altitude InstallationCheck GAS Type Fireplace InstallationParts Lists for Venting Kits and Components Installing Optional Blower AccessoriesAttaching Speed Control to Firebox Model BKT InstallationBlower Model BKT Blower Wiring DiagramInstallation Items Needed Installing GAS Piping to Fireplace LocationChecking GAS Connections Connecting Fireplace to GAS SupplyInstallation Items Needed Pressure Testing Gas Supply Piping SystemInstalling Remote Receiver Pressure Testing Fireplace Gas ConnectionsRemoving Glass Door Cleaning Glass DoorREMOVING/REPLACING Glass Door Removing Louver PanelsInstalling Log No Installing LOGS, Lava Rock and Glowing EmbersInstalling Logs No and No Lighting Instructions For Your Safety Read Before LightingManual Lighting Procedure Operating FireplaceTions on Optional Remote OperationGhrc Series Operation Ghrcta Series OperationOperating Optional GWMT1 Wall Mounted Thermostat Operating Optional Blower AccessoryPilot Assembly Inspecting BurnersLogs Cleaning MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Above Gas leak. See Warning statementSpecifications Replacement PartsService Hints Technical ServiceAccessories VT32NRB Illustrated Parts BreakdownVT32PRB CHDV32NR KEY Part Number Description QTY Parts ListCTDV36NR Not a field Warranty Information

(V)T32N, CTDV36NR, (V)T36N SERIES specifications

The Desa CTDV36NR,(V)T36N and (V)T32N series represent an advanced line of heating appliances designed for efficient and effective home heating. These gas-fired units provide the perfect blend of functionality, aesthetics, and modern technology to meet diverse consumer needs. Renowned for their remarkable durability and compatibility with various home styles, the Desa series is an ideal choice for homeowners seeking reliable heating solutions.

One of the standout features of the Desa CTDV36NR is its ability to deliver radiant heat from a realistic flame, creating a cozy atmosphere in any room. The heating capacity is sufficient for a range of room sizes, ensuring that every corner is warmed efficiently. The units are also equipped with an easy-to-use remote control system, allowing users to adjust settings from a distance for maximum convenience.

The (V)T36N and (V)T32N models feature advanced safety technologies, including automatic shut-off systems and oxygen depletion sensors. These safety features provide peace of mind by ensuring secure operation even in confined spaces. Additionally, the series includes a battery backup option, maintaining functionality during power outages, which enhances its reliability.

Another significant characteristic of the Desa series is its aesthetic versatility. Both models come in various finishes and styles, allowing them to seamlessly integrate into existing interior designs. The high-quality glass front offers a beautiful view of the flames, enhancing ambiance while providing essential warmth.

Efficiency is a key focus in the design of the Desa CTDV series, as they are engineered to optimize fuel usage and reduce utility costs. Many models are equipped with high-efficiency gas burners that result in lower emissions and a reduced carbon footprint, making them an eco-friendlier option for heating.

Easy installation is yet another advantage of the Desa CTDV36NR, (V)T36N, and (V)T32N models. They can be vented through multiple configurations, accommodating a wide range of home layouts. Homeowners appreciate the straightforward installation process, which minimizes disruption and helps them enjoy their new heating system sooner.

In summary, the Desa CTDV36NR, (V)T36N, and (V)T32N series combine cutting-edge technology, safety features, aesthetic appeal, and energy efficiency. These heating solutions exemplify modern design principles while fulfilling the essential function of providing warmth, making them an excellent choice for any home.
Top Page Image Contents