Desa FPVF33NR, VYGF33NRA, VYGF33PRA Troubleshooting, Observed Problem Possible Cause Remedy

Page 23

TROUBLESHOOTING

23

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

 

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

When ignitor button is pressed, there is no

1.

Ignitor electrode not connected to igni-

1.

Reconnect ignitor cable

 

spark at ODS/pilot

 

tor cable

 

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched by any

 

 

 

 

 

metal or tubing. Keep ignitor cable dry

 

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor to base

 

 

 

 

 

panel of log set. Nut is located behind

 

 

 

 

 

base panel.

 

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

 

6.

Ignitor electrode positioned wrong

6.

Replace pilot assembly

 

 

7.

Ignitor electrode broken

7.

Replace pilot assembly

 

 

 

 

 

 

 

When ignitor button is pressed, there is

1.

Gas supply turned off or equipment

1.

Turn on gas supply or open equipment

 

spark at ODS/pilot but no ignition

 

shutoff valve closed

 

shutoff valve

 

 

2.

Control knob not in PILOT position

2.

Turn control knob to PILOT position

 

 

3.

Control knob not pressed in while in

3.

Press in control knob while in PILOT

 

 

 

PILOT position

 

position

 

 

4.

Air in gas lines when installed

4.

Continue holding down control knob.

 

 

 

 

 

Repeat igniting operation until air is

 

 

 

 

 

removed

 

 

5.

Depleted gas supply (propane/LP only)

5.

Contact local propane/LP gas company

 

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning and

 

 

 

 

 

Maintenance, page 21) or replace ODS/

 

 

 

 

 

pilot assembly

 

 

7.

Gas regulator setting is not correct

7.

Replace gas regulator

 

 

 

 

 

 

 

ODS/pilot lights but flame goes out when

1.

Control knob not fully pressed in

1.

Press in control knob fully

 

control knob is released

2.

Control knob not pressed in long enough

2.

After ODS/pilot lights, keep control

 

 

 

 

 

knob pressed in 30 seconds

 

 

3.

Equipment shutoff valve not fully open

3.

Fully open equipment shutoff valve

 

 

4.

Pilot flame not touching thermocouple,

4.

A) Contact local natural or propane/LP

 

 

 

which allows thermocouple to cool,

 

gas company

 

 

 

causing pilot flame to go out. This prob-

 

 

 

 

 

lem could be caused by one or both of

 

B) Clean ODS/pilot (see Cleaning and

 

 

 

the following:

 

Maintenance, page 21) or replace ODS/

 

 

 

A) Low gas pressure

 

pilot assembly

 

 

 

B) Dirty or partially clogged ODS/pilot

 

 

 

 

5.

Thermocouple connection loose at con-

5.

Hand tighten until snug, then tighten

 

 

 

trol valve

 

1/4 turn more

 

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

 

7.

Control valve damaged

7.

Replace control valve

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Contents What to do if YOU Smell GAS Qqqq ¢¢¢¢Safety Information Table of ContentsOther gases Product IdentificationAIR for Combustion and Ventilation Product FeaturesLocal Codes UnpackingConfined and Unconfined Space Providing Adequate VentilationDetermining FRESH-AIR Flow for Heater Location Unusually Tight ConstructionVentilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Electrical Hookup InstallationInstalling Hood Check GAS TypeAssembling and Attaching Optional Brass Trim Installation ClearancesConventional Fireplace Installation Included with Mantel AccessoryPlacing Hearth Base Accessory Against Wall Actual Framing Height Front Width 34 5 35 1 Depth 16 11 17 3 Support Bracket Firebox Wrapper Shield Power Screws Cord Installation Items Needed Installing GAS Piping to Fireplace LocationMantel Clearances for Built-In Installation Gas Connection Connecting Fireplace to GAS SupplyChecking GAS Connections Pressure Testing gas Supply Piping systemPressure Testing Fireplace Gas Connections Installing LogsFPVF33PR Installing 9-Volt Battery in Receiver Optional Wireless HAND-HELD RemoteInstalling 9-VOLT Batteries Installing Remote Receiver UnitLighting Instructions For Your Safety Read Before LightingOperating Fireplace Optional Remote Operation Manual Lighting ProcedureTo Turn OFF GAS to Appliance Ghrc Series Operation Inspecting BurnersOptional Blower Operation Pilot Flame PatternMain Burner Cleaning MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole Burner Primary AIR HolesLogs Wiring DiagramSpecifications Observed Problem Possible Cause Remedy TroubleshootingRefer to Air for Combustion and Venti Gas leak. See Warning statement VYGF33PRA Illustrated Parts BreakdownKEY Part Number VYGF33PRA VYGF33NRA Description QTY Parts ListFirebox VYGF33PRA VYGF33NRA KEY Part Number Description QTY Firebox VYGF33PRA & VYGF33NRAFPVF33PR KEY Part Number FPVF33PR FPVF33NR Description QTY Firebox FPVF33PR FPVF33NR Firebox FPVF33PR & FPVF33NR Accessories Firebox Perimeter Brass Trim Accessory GA6090 Receiver and HAND-HELD Remote Control KIT Ghrc SeriesWALL-MOUNT Thermostat Switch GWMT1 WALL-MOUNT ON/OFF Switch GWMS2Parts Under Warranty Replacement PartsTechnical Service Service HintsOwners Registration Form Postage Required 105270 Warranty Information

FPVF33NR, VYGF33NRA, VYGF33PRA specifications

Desa VYGF33PRA, VYGF33NRA, and FPVF33NR are innovative heating solutions designed to provide efficient and effective warmth for residential and commercial spaces. These models stand out due to their advanced features, modern technologies, and reliable characteristics.

The VYGF33PRA and VYGF33NRA variants are characterized by their versatile design, allowing them to seamlessly fit into a variety of settings. They are equipped with high-efficiency heating elements that ensure optimal heat distribution. These models utilize advanced heat exchanger technology, which not only improves efficiency but also minimizes energy consumption. This makes them an eco-friendly choice for those looking to reduce their carbon footprint without sacrificing comfort.

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In conclusion, Desa VYGF33PRA, VYGF33NRA, and FPVF33NR deliver superior heating performance, user-friendly technology, and thoughtful safety features. Their combination of efficiency, durability, and modern design makes them an excellent choice for anyone in need of dependable heating solutions. Investing in these models will not only enhance comfort but also contribute to a more sustainable energy future.
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