Desa (V)VC36NE Series installation manual Gas leak. See Warning statement at

Page 27

TROUBLESHOOTING

27

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Fireplace produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common with most fireplaces.

just after burner is lit or shut off

 

tracting while cooling

 

If noise is excessive, contact qualified

 

 

 

 

service person

 

 

 

 

 

Slight smoke or odor during initial

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

operation

 

and logs curing

 

operation

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

 

top of page

 

ing Gas Connections, page 19)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

 

and burner

 

eign matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Check-

 

 

top of page

 

ing Gas Connections, page 19)

 

 

 

 

 

Glass soots

1.

Debris around burner air mixer

1.

Inspect the opening at the base of the

 

 

 

 

burner by removing log/grate assem-

 

 

 

 

bly to see that it is NOT packed with

 

 

 

 

any type of material [see Installing

 

 

 

 

Brick Liner Models BL36DA(SA) and

 

 

 

 

BL36DHA(SA)] for log/grate removal

 

2.

Improper vent configureation

2.

Check vent configuration specifications

 

 

 

 

(see Venting Installation Instructions,

 

 

 

 

page 7)

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Air holes at burner inlet blocked

1.

Clean out air holes at burner inlets. Pe-

 

 

 

 

riodically repeat as needed

 

2.

Burner flame holes blocked

2.

Remove blockage

 

3.

Improper venting or excessive blockage

3.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restrictions or obstruction

 

4.

Excessive amounts of embers and pan

4.

Clear excess embers until a minimum

 

 

material

 

gap of 1/2" remains under the grate

116235-01A

www.desatech.com

Page 26 Page 28
Image 27
Page 26 Page 28
Contents For Your Safety What to do if YOU Smell GAS For Your SafetySafety Information Table of ContentsBlower Safety Information Product IdentificationLocal Codes Control ValveProduct Features PRE-INSTALLATION PreparationLocation and Space Requirements 681/2 ClearancesFraming and Finishing 35 3/4 133/4 10 3/8 49 5/8Termination CAP AIR Supply Inlet GAS Meter Location of Termination CAPInstallation Precautions Venting Installation InstructionsCenter Installation PlanningHorizontal Termination Installation Male Female Slots Locking LugsVent Pipe Vent Cap Wood ScrewInterior Wall Surface Firestop Vent Cap HorizontalHorizontal Termination Configurations Vertical 30 maxSnorkel Termination Minimum Venting with Two 90 Elbows If area above is a room or Installation for Vertical TerminationFlat Ceiling Installation Roof Flashing Wall Strap Elbow Ceiling FirestopElbow Into inner collar fireplace as shown Vertical Termination ConfigurationsHigh Altitude Installation Desa 5/8 Pipe & Vent Kits Venting InstallationFireplace Installation Check GAS Type Installing Optional Blower AccessoryModel BKT Installation Fireplace InstallationInstalling GAS Piping to Fireplace Location Blower Wiring DiagramInstallation Items Needed Connecting Fireplace to GAS Supply Pressure Testing Gas Supply Piping SystemChecking GAS Connections Pressure Testing Fireplace Gas Connections REMOVING/REPLACING Glass DoorRemoving Louver Panels Installing Lava Rock and Glowing Embers Cleaning Glass DoorRemoving Glass Door Installing Brick Liner Models BL36DASA and BL36DHASA Wall Switch InstallationOptional Remote Control Lighting Instructions Wiring DiagramFor Your Safety Read Before Lighting Operating FireplaceOperation Operating Optional Blower AccessoryTo Turn OFF GAS To Appliance Optional RemoteLogs Cleaning MaintenanceGlass Door Pilot and BurnersObserved Problem Possible Cause Remedy TroubleshootingGas leak. See Warning statement at Parts Under Warranty Replacement PartsService Hints Technical ServiceSpecifications Models VC36NE, VVC36NE, VC36PE and VVC36PE Illustrated Parts BreakdownKEY Part Number Description QTY Parts List19 18 2827 116235-01A KEY Part Number Description Accessories Brand ModelDate Purchased Serial Number Industrial Drive Box Bowling Green, KY 116235-01A Warranty Information Model Serial No Date PurchasedIndustrial Drive P.O. Box

(V)VC36NE Series specifications

The Desa (V)VC36NE Series is a revolutionary heating solution designed for both residential and commercial application. This series combines advanced technologies with user-friendly features, making it a versatile option for consumers looking for reliable and efficient heating solutions.

One of the standout features of the VC36NE Series is its high-efficiency heating capabilities. Utilizing cutting-edge technology, this series achieves energy efficiency ratings that surpass traditional heating systems. This means that users can enjoy a comfortable indoor environment while significantly reducing their energy consumption and costs.

Another key characteristic of the VC36NE Series is its compact design. The sleek and modern aesthetics allow it to blend seamlessly into various interior designs while occupying minimal space. This makes it ideal for smaller homes or apartments where every square inch counts. The unit's lightweight construction also allows for easy installation, which can be completed by professionals or even handy homeowners.

The Desa VC36NE Series is equipped with advanced control features that provide users with full command over their heating system. A digital thermostat ensures accurate temperature regulation, allowing users to set their desired comfort level with precision. Additionally, the unit includes programmable settings, giving users the ability to create customized heating schedules tailored to their lifestyle.

Safety is paramount in the design of the VC36NE Series. It incorporates multiple safety features, including overheat protection and flame failure devices, ensuring peace of mind while the unit is in operation. This makes it a suitable option for families with children or pets.

In terms of modernization, the VC36NE Series often integrates smart technology, allowing users to connect the heating system to their smartphones or smart home networks. This feature enables remote control of heating schedules from anywhere, enhancing convenience and energy management.

Durability is another hallmark of the Desa VC36NE Series. Constructed with high-quality materials, the unit is designed to withstand the rigors of daily use over long periods. This robust construction ensures that users receive a reliable heating solution that will serve them for years to come.

In conclusion, the Desa (V)VC36NE Series stands out for its efficiency, compact design, advanced controls, safety features, connectivity, and durability. It is an exemplary choice for anyone seeking a modern heating solution that meets both performance and aesthetic requirements.
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