Desa Tech ELCG 347, ELCG 240 manual Troubleshooting, Problem Possible Cause Corrective Action

Page 13

TROUBLESHOOTING

If you have any questions regarding the product, please call customer service at (814) 643-1775 8:30 a.m. – 5:00 p.m. EST, Monday – Friday.

Problem

Possible Cause

Corrective Action

 

 

 

 

 

Log set does

1.

The log set is not

1.

Make sure the log set is plugged in

not operate; the

 

plugged in.

 

to a standard 120V outlet.

ON/OFF power

2. A circuit breaker is tripped

2.

Check additional appliances on the

light on the control

 

or a fuse blown.

 

circuit; ideally the log set should be

panel is not lit.

 

 

 

 

 

on a dedicated 15-amp circuit.

 

3.

Defective ON/OFF switch.

 

 

3.

Call customer service: (814) 643-1775.

 

4.

Loose wiring.

 

4.

Call customer service: (814) 643-1775.

 

 

 

 

 

 

 

 

Power light is ON

1.

Incorrect operation.

1.

Refer to operating instructions.

but the back flame

2.

The unit is too far from a

2.

Reposition the unit closer to a wall.

is not bright/visible.

 

wall.

 

 

 

 

3.

Call customer service: (814) 643-1775.

 

3.

LED strip not functioning.

 

4.

Call customer service: (814) 643-1775.

 

4.

Loose wiring.

 

 

 

 

 

 

 

 

Power light is ON

1.

LED strip not functioning.

1.

Call customer service: (814) 643-1775.

but the ember bed

2.

Loose wiring.

2.

Call customer service: (814) 643-1775.

flame is not

 

 

 

 

flickering.

 

 

 

 

 

 

 

 

 

Excessive noise

1.

Rotating flame reflector

1.

Open back of electric log set and

when the flame is

 

shaft rubbing against

 

reposition flame reflector shaft. Turn off

ON but the heater

 

housing.

 

unit prior to servicing.

OFF.

2.

Defective flame reflector

2.

Call customer service: (814) 643-1775.

 

 

 

shaft motor.

 

 

 

 

 

 

 

Heater is not

1.

Incorrect operation.

1.

Refer to operating instructions.

operating.

2.

Defective heater switch.

2.

Call customer service: (814) 643-1775.

 

 

3.

Defective heater assembly.

3.

Call customer service: (814) 643-1775.

 

4.

Loose wiring.

4.

Call customer service: (814) 643-1775.

 

 

 

 

 

Excessive noise

1.

Dirty or clogged blower.

1.

Refer to Maintenance of Motors in

when the heater

2.

Defective heater assembly.

 

Care and Maintenance.

is operating.

2.

Call customer service: (814) 643-1775.

 

 

 

 

 

 

 

 

 

 

13

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Contents Important Instructions Table of Contents Safety Information Grounding Instructions Electrical ConnectionProduct Damage MAY Occur Remote ControlLog Set Dimensions Installation InstructionsLog Insert Part Description Quantity Package ContentsMinimum Enclosure Size Clearances to CombustiblesUnpacking Operating Instruction Main Power ButtonHeater Control Button Flame Control buttonThis button controls the brightness of the flame effect with Before attempting ANY maintenance Care and MaintenanceElectric Wiring Diagram Problem Possible Cause Corrective Action TroubleshootingThis warranty is void if WarrantyIf Warranty Service is Needed Description Model # Elcg Replacement Parts List

ELCG 240, ELCG 347 specifications

Desa Tech is a renowned name in the field of electrical equipment and technologies, and among its notable products are the ELCG 240 and ELCG 347. These electric load control generators are designed to deliver superior energy management and enhanced operational efficiency, making them essential for various industrial applications.

The ELCG 240 is engineered for reliable performance in a wide range of electrical load control scenarios. One of its main features is its robust power output, capable of handling significant demand while maintaining efficiency. It is equipped with advanced load-sensing technology that allows for adaptive power allocation, ensuring that energy is distributed based on real-time requirements. This not only optimizes performance but also minimizes wastage and reduces operational costs.

Another standout feature of the ELCG 240 is its user-friendly interface, which allows operators to monitor performance metrics easily. The built-in diagnostic tools provide insights into operational efficiency and system health, enabling proactive maintenance and reducing downtime. Additionally, the ELCG 240 is designed for compatibility with various types of electrical loads, making it a versatile choice for different industries.

On the other hand, the ELCG 347 takes the innovations a step further. This model is known for its increased capacity and enhanced functionalities. It features multi-channel load management, allowing for simultaneous control of multiple loads, which is essential for complex industrial setups. The ELCG 347 also integrates advanced communication protocols, enabling seamless connectivity with existing industrial automation systems.

For energy efficiency, the ELCG 347 incorporates state-of-the-art inverter technology. This feature not only improves energy conversion efficiency but also enhances the quality of the power delivered, reducing harmonic distortion and improving overall system reliability. The model's thermal management system ensures that it operates optimally even under high load conditions, contributing to its longevity and reliability.

Both the ELCG 240 and ELCG 347 are designed with robust construction to withstand demanding environments. They comply with international safety and performance standards, ensuring peace of mind for users. With their unique features, technologies, and characteristics, the Desa Tech ELCG series represents a significant leap in electric load control solutions, promising improved efficiency, cost-effectiveness, and reliability for various industrial applications. As the demand for energy-efficient technologies grows, the ELCG series stands out as an investment in sustainability and performance.