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5000 manual
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132 pages, 3.51 Mb
Dell™ Inspiron™ 5000
REFERENCE AND
TROUBLESHOOTING GUIDE
™
www.dell.com
support.dell.com
3959ubk1.book Page 3 Monday, March 20, 2000 4:52 PM
Contents
Main
Page
Safety Instructions
When Using Your Computer
Page
Ergonomic Computing Habits
Page
When Removing or Installing Memory Modules
Protecting Against Electrostatic Discharge
Page
Preface
About This Guide
Warranty and Return Policy Information
Other Documents You May Need
Notational Conventions
Notes, Notices, and Cautions
Page
Page
Contents
Chapter 1 Options and Upgrades . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Chapter 2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Chapter 3 Installing System Software . . . . . . . . . . . . . . . . . . . . . 3-1
Chapter 4 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Appendix C System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Appendix D Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
Appendix E Limited Warranty and Return Policy . . . . . . . . . . . . . E-1
Index Figures
Tables
Page
CHAPTER 1
Options and Upgrades
Available Options and Upgrades
Using Drives in the Media Bay
Swapping Media Bay Devices
Swapping Devices While the Computer Is Turned Off
Figure 1-1. Removing a Device From the Media Bay
Swapping Devices Using Softex BayManager
Installing an Internal Hard-Disk Drive
Figure 1-2. Removing the Internal Hard-Disk Drive
Returning a Hard-Disk Drive to Dell
Figure 1-3. Repackaging the Hard-Disk Drive
Installing Memory Modules
Figure 1-4. Removing the Memory M odule Cover
Figure 1-5. Removing a Memory Module
Figure 1-6. Installing a Memory Module
Connecting Other External Devices
Using a Port Replicator
Page
CHAPTER 2
Troubleshooting
Checking the Basics
Page
Running the Dell Diagnostics
Start the Dell Diagnostics
Figure 2-1. Diagnostics Menu
Fully Test All Devices Quickly Test All Devices Select Devices to Test Exit to MS-DOS
Page
Confirm the System Configuration Information
Use the Dell Diagnostics Help Menu
Menu
Keys
Device Group
Device
Troubleshooting Procedures
Restart Your Computer
Dry Out a Wet Computer
Test a Dropped or Damaged Computer
Recover From a Program That Is Not Responding
Restart a Computer That Is Not Responding
Page
Page
Page
Resolve Infrared Port Problems
Page
Page
Page
Resolve Television Problems
Check the Television Type Setting
Check the System Setup Program Settings
Page
Page
CHAPTER 3
Installing System Software
Installing the Windows 98 Operating System
Recreating the Hibernate (Save-to-Disk Suspend) File (Windows 98)
Figure 3-1. Diagnostics Menu
Delete the Hibernate File
Fully Test All Devices Quickly Test All Devices Select Devices to Test Exit to MS-DOS
Create the Hibernate File
Enable Hibernate Support
View the Hibernate File Information
Installing Drivers and Utilities for Windows 98
Install the Audio Driver (Windows 98)
Install the Video Driver (Windows 98)
Install the Touch Pad Driver (Windows 98)
Install Softex BayManager (Windows 98)
Install the Internal Modem Driver (Windows 98)
Install the Software DVD Decoder (Windows 98)
Configuring the Television Control Panel Setting
Setting and Changing the DVD-ROM Drive Region Code
Install the Intel SpeedStep Utility (Windows 98)
Installing Drivers and Utilities for Windows 2000
Install the Audio Driver (Windows 2000)
Install the Video Driver (Windows 2000)
Install the Touch Pad Driver (Windows 2000)
Install the Software DVD Decoder (Windows 2000)
Setting and Changing the DVD-ROM Drive Region Code
Install the Intel SpeedStep Utility (Windows 2000)
Install the System Help From the System Software CD
Download the System Help From the Dell Support Web Site
Updating Drivers and Utilities
Page
CHAPTER 4
Getting Help
Technical Assistance
Help Tools
World Wide Web
AutoTech Service
TechFax Service
Automated Order-Status System
Technical Support Service
Problems With Your Order
Product Information
Returning Items for Warranty Repair or Credit
Before You Call
Figure 4-1. Diagnostics Checklist
Dell Contact Numbers
Table 4-1. International Dialing Codes
Table 4-1. International Dialing Codes (continued)
Table 4-2. Dell Contact Numbers
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
APPENDIX A
Technical Specifications
Table A-1. Technical Specifications
Page
Page
Page
Page
Page
APPENDIX B
Using the System Setup Program
Accessing the System Setup Program
Navigating Through the System Setup Program
Table B-1. System Setup Program Navigation Keys
Main Menu
Figure B-1. Main Menu
System Devices Menu
Figure B- 2 . System De vices Men u
Security Menu
Figure B-3. Security Menu
Power Men u
Figure B-4. Power Menu
Boot Menu
Figure B-5. Boot Menu
Exit Menu
Figure B-6. Exit Menu
APPENDIX C
System Messages
Table C-1. System Error Messages
Table C-1. System Error Messages (continued)
APPENDIX D
Regulatory Notices
FCC Notices (U.S. Only)
Class A
Class B
Modem Regulatory Information
Fax Branding
IC Notice (Canada Only)
Modem Regulatory Information
CTR21 Declaration
New Zealand Telecom Warnings
General
Important Notice
CE Notice (European Union)
Battery Disposal
EN 55022 Compliance (Czech Republic Only)
VCCI Notice (Japan Only)
Class A ITE
VCCI-A
Polish Center for Testing and Certification Notice
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)*9*,0$:.('&,012-78.(;.9<'.79.5,0=$
NOM Information (Mexico Only)
Informacin para NOM (nicamente para Mxico)
APPENDIX E
Limited Warranty and Return Policy
Three-Year Limited Warranty (U.S. Only)
Coverage During Year One
Coverage During Years Two and Three
General Provisions
Three-Year Limited Warranty (Canada Only)
Coverage During Year One
Coverage During Years Two and Three
General Provisions
One-Year End-User Manufacturer Guaran- tee (Latin America and the Caribbean Only)
Guarantee
Exclusions
Making a Claim
Limitation and Statutory Rights
Total Satisfaction Return P olicy (U .S. and Canada Only)
Macrovision Product Notice
Index
A
C
D
E
F
G
H
I
K
M
O
P
Q
T
Page
Page
Dell Information Development
Continued on Back
Postscript Imaging and Printing Specs
Dell Information Development
Postscript Imaging and Printing Specs