Table 4-2. Dell Contact Numbers (continued)

 

 

Area

Local Number or

Country (City)

Department Name or Service

Code

Toll-Free Number

 

 

 

 

U.S.A.

Dedicated Technical Support for

 

 

(Austin, Texas)

Inspiron 5000 Computers

. . . . . . .

toll free: 1-877-711-3355

 

Automated Order-Status System

. . . . . . .

toll free: 1-800-433-9014

 

AutoTech (Automated technical support)

. . . . . . .

toll free: 1-800-247-9362

 

Dell Home and Small Business Group:

 

 

Customer Technical Support

(Return Material Authorization Numbers) . . . . . . . . . . . . . . toll free: 1-800-624-9896

Customer Technical Support

(Home sales purchased via http://www.dell.com) . . . . . . toll free: 1-877-576-3355

Customer Service

(Credit Return Authorization Numbers) . . . . . . . . . . . . . . . toll free: 1-800-624-9897

National Accounts (systems purchased by established Dell national accounts [have your account number handy], medical institutions, or value-added resellers [VARs]):

Customer Service and Technical Support

(Return Material Authorization Numbers) . . . . . . . . . . . . . . toll free: 1-800-822-8965

Public Americas International (systems purchased by governmental agencies [local, state, or federal] or educational institutions):

Customer Service and Technical Support

(Return Material Authorization Numbers) . . . . . . . . . . . . . . .toll free: 1-800-234-1490

Dell Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-289-3355 toll free: 1-800-879-3355 Spare Parts Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-357-3355

DellWare Technical Support Locator Service . . . . . . . . . . . .toll free: 1-800-753-7201

DellWare FaxBack Service . . . . . . . . . . . . . . . . . . . 512. . . . . . . . . . . . . . . .728-1681

Fee-Based Technical Support . . . . . . . . . . . . . . . . . . . . . . . toll free: 1-800-433-9005

Sales (Catalogs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-426-5150

Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-727-8320

TechFax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .toll free: 1-800-950-1329

TechConnect BBS. . . . . . . . . . . . . . . . . . . . . . . . . . 512. . . . . . . . . . . . . . . 728-8528

Dell Services for the Deaf, Hard-of-

Hearing, or Speech-Impaired . . . . . . . . . . toll free: 1-877-DELLTTY (1-877-335-5889)

Switchboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512. . . . . . . . . . . . . . . 338-4400

support.dell.com

Getting Help 4-19

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Dell 5000 manual Dell Home and Small Business Group