support.dell.com Troubleshooting 2-11
CAUTION: To help prevent electrical shock, verify that the computer is thor -
oughly dry before continuing with the remainder of this proc e dur e.
10. Ground yourself by touching one of the unpainted metal connectors on the back
of the computer.
11. Replace the memory modules.
CAUTION: To help prevent electrical shock, verify that the computer is thor -
oughly dry before continuing with the remainder of this proc e dur e.
12. Replace the memory modul e cover and screw.
13. Replace the hard-disk drive and screw.
14. Replace the media bay device and PC Cards.
15. Replace the batteries.
16. Connect the peripherals to the computer.
17. Connect the computer and peripherals to an electrical outlet.
18. Turn on the computer and the peripherals.
19. Press <Esc> twice.
The Boot Menu appears.
20. Select CD ROM/DVD and press <Enter>.
If you cannot identify the damaged components, call Dell for technical assistance. For
instructions, refer to Chapter4, “Getting Help,”.
Test a Dropped or Damaged Computer
1. Save and close any open files, exit any open application programs, and shut down
the computer.
2. Remove the batter y.
3. Disconnect the AC adapter from the computer and then disconnect the AC
adapter from the electrical outlet.
4. Turn off any attached peripherals and disconnect them from the electrical outlet
and then from the computer.
5. Ground yourself by touching one of the metal connectors on the back of the
computer.
6. Remove the media b ay device.
7. Remove the hard-disk drive.
For instructions, refer to “Installing an Internal Hard-Disk Drive” in Chapter1.
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