Table 4-2. Dell Contact Numbers (continued)

 

 

Area

Local Number or

Country (City)

Department Name or Service

Code

Toll-Free Number

 

 

 

 

France

Technical Support

. 0803

. . . . . . . . . . .387 270

(Paris/Montpellier)

Customer Care (Paris)

. . . 01 .

. . . . . . . .47 62 68 92

 

 

Customer Care (Montpellier)

. . . 04

. . . . . . . .67 06 61 96

 

TechConnect BBS (Montpellier)

. . . 04

. . . . . . . .67 22 53 04

 

Fax (Montpellier)

. . . 04

. . . . . . . .67 06 60 07

 

Switchboard (Paris)

. . . 01

. . . . . . . .47 62 69 00

 

Switchboard (Montpellier)

. . . 04

. . . . . . . .67 06 60 00

 

Web site: http://support.euro.dell.com

 

 

 

E-mail: web_fr_tech@dell.com

 

 

 

 

 

 

Germany

Technical Support

06103

. . . . . . . . . . 766-7200

(Langen)

Technical Support Fax

06103 .

. . . . . . . . . . 766-9222

 

 

Home/Small Business Customer Care

. . . . . . . . . . . . . . . 0180-5-224400

 

Global Segment Customer Care

06103

. . . . . . . . . . 766-9570

 

Preferred Accounts Customer Care

06103

. . . . . . . . . . 766-9420

 

Large Accounts Customer Care

06103

. . . . . . . . . . 766-9560

 

Public Accounts Customer Care

06103

. . . . . . . . . . 766-9555

 

TechConnect BBS

06103

. . . . . . . . . . 766-9666

 

Switchboard

06103

. . . . . . . . . . 766-7000

 

Web site: http://www.dell.de/support

 

 

 

E-mail: tech_support_germany@dell.com

 

 

 

 

 

 

Hong Kong

Technical Support

. . . . . . . . . . .

toll free: 800 96 4107

NOTE: Customers

Customer Service (Penang, Malaysia)

. . . . . . . . . . .

. . . . . . . . . . 810 4949

 

 

 

in Hong Kong call

Transaction Sales

. . . . . . . . . . .

toll free: 800 96 4109

Malaysia for cus-

Corporate Sales

 

toll free: 800 96 4108

tomer assistance.

. . . . . . . . . . .

 

 

 

 

 

 

 

4-12 Dell Inspiron 5000 Reference and Troubleshooting Guide

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Dell 5000 manual France, Germany, Hong Kong