Resolve Infrared Port Problems | Dell 5000 guide

To resolve conflicts, you can use the Windows Hardware Conflict Troubleshooter.

1.Click the Start button and then click Help.

2.Click the Contents tab and then double-click Troubleshooting.

3.Double-click If you have a hardware conflict and follow the instructions on the screen.

Resolve Infrared Port Problems

To configure the infrared port, perform the following steps:

1.Click the Start button, click Settings, and then click Control Panel.

2.Double-click the System icon.

3.Click the Device Manager tab.

4.If you previously attempted to configure the infrared port, remove all device list- ings that refer to Infrared or Virtual Devices in the following categories:

•Infrared devices

•Network adapters

•Ports (COM & LPT)

Click the entry you wish to remove and then click Remove.

5.If you remove a device, when prompted, ensure that Yes, I want to restart my computer now is selected, and then click Finish.

The computer restarts automatically.

NOTE: If you have not attempted to configure the infrared port, the infrared and virtual entries will not be listed in the Device Manager. If you do not need to remove a device, restart the computer and continue with the next step.

6.When you see the Dell logo, press <F2> to enter the system setup program.

7.Press the right-arrow key to highlight the System Devices menu item.

8.Press the down-arrow key to highlight Infrared Port and then press <F5> to change the setting to Customized.

9.Press the down-arrow key to highlight Mode and press <F5> to change the set- ting to SIR or FIR. Refer to the documentation of the infrared device that you are trying to communicate with to determine the correct setting.

If you set the Mode setting to SIN, the Base I/O address/IRQ setting automati- cally changes to 2F8 IRQ3.

If you set the Mode setting to FIR, the Base I/O address/IRQ setting automati- cally changes to 2F8 IRQ3 and the DMA channel setting changes to 0.

2-16 Dell Inspiron 5000 Reference and Troubleshooting Guide

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Dell 5000 manual Resolve Infrared Port Problems, Infrared devices Network adapters Ports COM & LPT

Contents

Reference Troubleshooting Guide Page Safety Instructions When Using Your ComputerPage Ergonomic Computing Habits Viii When Removing or Installing Memory Modules Protecting Against Electrostatic DischargePage Preface About This Guide Notational Conventions Warranty and Return Policy InformationOther Documents You May Need Typographical Conventions Examples autoexec.bat and c\windows Xiv Contents Installing System Software Getting Help Xviii Index Figures TablesPage Options and Upgrades Available Options and Upgrades Using Drives in the Media Bay Swapping Media Bay Devices Swapping Devices Using Softex BayManager Installing an Internal Hard-Disk Drive Returning a Hard-Disk Drive to Dell Removing the Internal Hard-Disk Drive Installing Memory Modules Repackaging the Hard-Disk Drive Removing the Memory Module Cover Removing a Memory Module System Help Connecting Other External DevicesUsing a Port Replicator Dell Inspiron 5000 Reference and Troubleshooting Guide Troubleshooting Checking the Basics Check Connections Evaluate Environmental Factors Running the Dell Diagnostics Check the Electrical Power Source Start the Dell Diagnostics Floppy Internal Hard Drive Select Devices to Test Dell Diagnostics Main Screen Confirm the System Configuration Information Device Groups Devices for Highlighted Group Use the Dell Diagnostics Help Menu Memory Troubleshooting Procedures Exit the Dell Diagnostics Restart Your Computer Dry Out a Wet Computer Test a Dropped or Damaged Computer Recover From a Program That Is Not Responding Restart a Computer That Is Not RespondingSelect Fully Test All Devices Click End Task Resolve Diskette Drive Problems Resolve Audio ProblemsResolve CD-ROM or DVD-ROM Drive Problems Resolve Display Problems Resolve External Monitor Problems Resolve External Keyboard Problems Resolve Hard-Disk Drive ProblemsResolve Hardware Conflicts Click the Device Manager tab Resolve Infrared Port Problems Infrared devices Network adapters Ports COM & LPT Resolve Memory Problems Resolve Modem, Fax, and Internet Connection Problems Resolve PC Card Problems Resolve Software Problems Resolve Touch Pad and Mouse Problems Resolve Television Problems Shut Down window, select Restart the Computer Support.dell.com Troubleshooting Dell Inspiron 5000 Reference and Troubleshooting Guide Installing System Software Installing the Windows 98 Operating System Floppy Boot Your Computer With the System Software CDRecreating the Hibernate Save-to-Disk Suspend File Windows Exit to MS-DOS Delete the Hibernate File Enable Hibernate Support Exit to MS-DOS from the Dell Diagnostic MenuExit to MS-DOS from the Dell Diagnostics Menu Create the Hibernate File Installing Drivers and Utilities for Windows Install the Audio Driver Windows Install the Video Driver Windows Install the Touch Pad Driver Windows Install Softex BayManager Windows Install the Internal Modem Driver Windows 98 Optional Install the Software DVD Decoder Windows 98 Optional Install the Intel SpeedStep Utility Windows 98 Optional Click the Start button and select Settings Control Panel System Software CD Install the Video Driver Windows WinZip Self-Extractor window appears At the Important Information window, click Next twice Install the Software DVD Decoder Windows 2000 Optional Software License Agreement window appears Install the Intel SpeedStep Utility Windows 2000 Optional Install the System Help From the System Software CD Click Copy Here Download the System Help From the Dell Support Web Site Updating Drivers and Utilities Dell Inspiron 5000 Reference and Troubleshooting Guide Help Tools Getting HelpTechnical Assistance AutoTech Service World Wide Web Problems With Your Order TechFax ServiceTechnical Support Service Automated Order-Status System Dell Inspiron 5000 Reference and Troubleshooting Guide Before You Call Diagnostics Checklist Diagnostics Checklist Dell Contact Numbers 1344 International Dialing Codes Web site http//support.euro.dell.com AustraliaAustria Belgium BrazilBrunei Canada China Czech RepublicDenmark Finland Hong Kong FranceGermany Ireland ItalyJapan Web site http//support.jp.dell.com Korea Latin AmericaLuxembourg Macau Mexico NetherlandsNew Zealand Norway Poland SingaporeSouth Africa Southeast Asian Spain SwedenSwitzerland Taiwan TechConnect BBS Sales 01344 720000 AutoFax Dell Home and Small Business Group Dell Inspiron 5000 Reference and Troubleshooting Guide Technical Specifications Table A-1. 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