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Troubleshooting
Specification
Install
Warranty
Resolve Audio Problems
Running the Dell Diagnostics
Using the System Setup Program
Battery Disposal
How to
Power Menu
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Contents
Reference Troubleshooting Guide
Page
Safety Instructions
When Using Your Computer
Page
Ergonomic Computing Habits
Viii
When Removing or Installing Memory Modules
Protecting Against Electrostatic Discharge
Page
Preface
About This Guide
Warranty and Return Policy Information
Other Documents You May Need
Notational Conventions
Typographical Conventions
Examples autoexec.bat and c\windows
Xiv
Contents
Installing System Software
Getting Help
Xviii
Index
Figures Tables
Page
Options and Upgrades
Available Options and Upgrades
Using Drives in the Media Bay
Swapping Media Bay Devices
Swapping Devices Using Softex BayManager
Installing an Internal Hard-Disk Drive
Returning a Hard-Disk Drive to Dell
Removing the Internal Hard-Disk Drive
Installing Memory Modules
Repackaging the Hard-Disk Drive
Removing the Memory Module Cover
Removing a Memory Module
Connecting Other External Devices
Using a Port Replicator
System Help
Dell Inspiron 5000 Reference and Troubleshooting Guide
Troubleshooting
Checking the Basics
Check Connections
Evaluate Environmental Factors
Running the Dell Diagnostics
Check the Electrical Power Source
Start the Dell Diagnostics
Floppy Internal Hard Drive
Select Devices to Test
Dell Diagnostics Main Screen
Confirm the System Configuration Information
Device Groups Devices for Highlighted Group
Use the Dell Diagnostics Help Menu
Memory
Troubleshooting Procedures
Exit the Dell Diagnostics
Restart Your Computer
Dry Out a Wet Computer
Test a Dropped or Damaged Computer
Select Fully Test All Devices
Recover From a Program That Is Not Responding
Restart a Computer That Is Not Responding
Click End Task
Resolve Audio Problems
Resolve CD-ROM or DVD-ROM Drive Problems
Resolve Diskette Drive Problems
Resolve Display Problems
Resolve External Monitor Problems
Resolve Hardware Conflicts
Resolve External Keyboard Problems
Resolve Hard-Disk Drive Problems
Click the Device Manager tab
Resolve Infrared Port Problems
Infrared devices Network adapters Ports COM & LPT
Resolve Memory Problems
Resolve Modem, Fax, and Internet Connection Problems
Resolve PC Card Problems
Resolve Software Problems
Resolve Touch Pad and Mouse Problems
Resolve Television Problems
Shut Down window, select Restart the Computer
Support.dell.com Troubleshooting
Dell Inspiron 5000 Reference and Troubleshooting Guide
Installing System Software
Installing the Windows 98 Operating System
Boot Your Computer With the System Software CD
Recreating the Hibernate Save-to-Disk Suspend File Windows
Floppy
Exit to MS-DOS
Delete the Hibernate File
Exit to MS-DOS from the Dell Diagnostics Menu
Enable Hibernate Support
Exit to MS-DOS from the Dell Diagnostic Menu
Create the Hibernate File
Installing Drivers and Utilities for Windows
Install the Audio Driver Windows
Install the Video Driver Windows
Install the Touch Pad Driver Windows
Install Softex BayManager Windows
Install the Internal Modem Driver Windows 98 Optional
Install the Software DVD Decoder Windows 98 Optional
Install the Intel SpeedStep Utility Windows 98 Optional
Click the Start button and select Settings Control Panel
System Software CD
Install the Video Driver Windows
WinZip Self-Extractor window appears
At the Important Information window, click Next twice
Install the Software DVD Decoder Windows 2000 Optional
Software License Agreement window appears
Install the Intel SpeedStep Utility Windows 2000 Optional
Install the System Help From the System Software CD
Click Copy Here
Download the System Help From the Dell Support Web Site
Updating Drivers and Utilities
Dell Inspiron 5000 Reference and Troubleshooting Guide
Getting Help
Technical Assistance
Help Tools
AutoTech Service
World Wide Web
Technical Support Service
Problems With Your Order
TechFax Service
Automated Order-Status System
Dell Inspiron 5000 Reference and Troubleshooting Guide
Before You Call
Diagnostics Checklist
Diagnostics Checklist
Dell Contact Numbers
1344
International Dialing Codes
Australia
Austria
Web site http//support.euro.dell.com
Brunei
Belgium
Brazil
Canada
Denmark
China
Czech Republic
Finland
France
Germany
Hong Kong
Japan
Ireland
Italy
Web site http//support.jp.dell.com
Luxembourg
Korea
Latin America
Macau
New Zealand
Mexico
Netherlands
Norway
South Africa
Poland
Singapore
Southeast Asian
Switzerland
Spain
Sweden
Taiwan
TechConnect BBS Sales 01344 720000 AutoFax
Dell Home and Small Business Group
Dell Inspiron 5000 Reference and Troubleshooting Guide
Technical Specifications
Table A-1. Technical Specifications
PC Card
Video
Tabs
AC Adapter
Environmental Computer
Using the System Setup Program
Accessing the System Setup Program
Main System Devices Security Power Boot Exit
Navigating Through the System Setup Program
Table B-1. System Setup Program Navigation Keys
Main Menu
Item Specific Help
System Devices Menu
Figure B-2. System Devices Menu
Security Menu
Security
Power Menu
Figure B-4. Power Menu
Boot Menu
Figure B-5. Boot Menu
Exit Menu
Exit
Table C-1. System Error Messages
System Messages
Real time clock
Regulatory Notices
FCC Notices U.S. Only
Class a
Class B
Modem Regulatory Information
IC Notice Canada Only
Fax Branding
Support.dell.com Regulatory Notices D-5
CTR21 Declaration
New Zealand Telecom Warnings
General
CE Notice European Union
Important Notice
Battery Disposal
EN 55022 Compliance Czech Republic Only
Vcci Notice Japan Only
Polish Center for Testing and Certification Notice
Class a ITE
Class B ITE
$.&,012-78..9.79.5,0=$
#$%$&$*+,-.%*/.&012#3$4$5 /.106-$78
NOM Information Mexico Only
Información para NOM únicamente para México
Limited Warranty and Return Policy
Three-Year Limited Warranty U.S. Only
Coverage During Year One
Coverage During Years Two and Three
General Provisions
Three-Year Limited Warranty Canada Only
Coverage During Year One
Guarantee
Exclusions
Making a Claim
Limitation and Statutory Rights
Total Satisfaction Return Policy U.S. and Canada Only
Dell Computer de Colombia Corporation
Dell Computer de Mexico SA de CV
Macrovision Product Notice
Index
International access codes about, 4-8 instructions for using
Support.dell.com Index
Dell Inspiron 5000 Reference and Troubleshooting Guide
World Wide Web help tools
Dell Inspiron 5000 Reference and Troubleshooting Guide
Dell Information Development
Total page Count
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