Table C-1. System Error Messages (continued)

Message

Cause

Action

Keyboard error If an external keyboard is being used, a cable or con- nector may be loose or the keyboard may be faulty. If the integrated keyboard is being used, it may be faulty. A key on the integrated key- board may have been pressed while the computer was booting.

Run the Stuck Key Test in the PC-AT Compatible Keyboards device group in the Dell Diagnostics. (For instructions see “Running the Dell Diagnostics” in Chapter 2.)

Operating sys- tem not found

The operating system may be corrupted. Or, the operat- ing system cannot be found on the hard-disk drive or on the diskette in the diskette drive.

Call Dell for technical assistance. (For instructions, see Chapter 4, “Getting Help.”)

Real time clock

The CMOS battery that

Call Dell for technical assistance. (For instructions,

error

supports data stored in

see Chapter 4, “Getting Help.”)

 

NVRAM may be dead.

 

System CMOS

The BIOS has been updated.

Restart the computer and press <F2> as soon as

checksum bad—

CMOS has been corrupted or

you see the Dell logo screen to enter the system

run Setup

modified, possibly by an

setup program and reconfigure the computer. If the

application program that

problem persists, call Dell for technical assistance.

 

 

changes data stored in

(For instructions, see Chapter 4, “Getting Help.”)

 

CMOS.

 

 

 

 

NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.

C-2 Dell Inspiron 5000 Reference and Troubleshooting Guide

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Dell 5000 manual Real time clock