If a major component or device in your computer does not function properly, you may have a component failure. You can use the Dell Diagnostics as long as the following components are functioning properly:

Microprocessor

Display

Keyboard

CD-ROM or DVD-ROM drive module

If you know which components you need to test, select the appropriate diagnostic device group tests you want to run. If you are unsure about how to begin diagnosing a problem, see the following sections.

Start the Dell Diagnostics

NOTES: The Dell Diagnostics runs in MS-DOS®mode. When the computer runs on a battery in MS-DOS mode, the battery status indicator glows amber when approxi- mately 10 percent of the battery charge remains, and it flashes amber when approximately 3 percent of the battery charge remains. If the battery status indicator becomes amber, connect the computer to AC power using the AC adapter. If AC power is not available, turn off the computer until AC power is available.

The standby and hibernate modes are Windows power management features. These power management modes are not available while the computer is running in MS-DOS mode. For information on the standby and hibernate modes, see “Conserv- ing Power” in the system Help.

External Universal Serial Bus (USB) keyboards only function when Windows 98 Second Edition is running. Use the integrated keyboard when you use the Dell Diagnostics.

1.Save and close any open files, exit any open application programs, and shut down the computer.

2.If the computer is docked, undock it.

For instructions, see the Port Replicator User’s Guide.

3.Turn on the computer.

4.Press <F2> when you see the Dell logo to access the system setup program.

5.Press the right-arrow key to highlight Boot.

6.Press the down-arrow key to highlight a device, and then press <F5> to move the device down the list or press <F6> to move the device up the list. Select the fol- lowing boot sequence:

Floppy

Internal Hard Drive

CD ROM/DVD

2-4 Dell Inspiron 5000 Reference and Troubleshooting Guide

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Dell 5000 manual Start the Dell Diagnostics, Floppy Internal Hard Drive