Chapter, About this document | Nortel Networks BCM 1000 guide

Chapter 1 About this document

The purpose of this addendum is to provide updates to the BCM1000 Installation and Maintenance Guide (N0008587 01) for the release of BCM 4.0 software.

For information on upgrading to BCM 4.0 software, refer to the Upgrade Guide for BCM 4.0.

How to use this addendum

To perform installation and maintenance of a BCM1000 system running BCM 4.0 software, use the BCM1000 Installation and Maintenance Guide (N0008587 01) for BCM 3.7 as the main document. Then refer to this addendum for updates and changes to the installation and maintenance information for BCM 4.0 software.

What’s new in BCM 4.0

The primary changes from BCM 3.7 to BCM 4.0 are:

•Operating system: A Linux operating system (OS) replaces Windows NT® Embedded for BCM 4.0 systems.

•Element Manager: Element Manager replaces Unified Manager as the primary BCM management tool. Use Element Manager to configure a BCM 4.0 system; Unified Manager does not function with a BCM 4.0 system. If you need to configure a pre-BCM 4.0 system (for example, BCM 3.6/3.7), then you must use Unified Manager; Element Manager does not function with a pre-BCM 4.0 system.

•New IP Phone support: BCM 4.0 supports the following new IP Phones: 1120, 1140, 2007, 2033, WLAN handset 2212, and the IP Phone KEM.

•Administrator account: In a BCM 4.0 system, the default administrator account is nnadmin, instead of ee_admin, and the password is PlsChgMe!.

•Keycode functionality: You no longer require a keycode for each feature; you now require only one keycode to enable software features on the BCM 4.0 system. The single keycode is generated from multiple feature selections using the Nortel keycode retrieval system (KRS).

•Market profiles and software loads: In BCM 4.0, there are only three software loads (instead of the five for BCM 3.7); T1 CT2 and E1 CALA are removed. If the BCM 3.6/3.7 system was running a T1 CT2+ load then it is upgraded with a T1 Etiquette load and if it was running an E1 CALA load, then it is upgraded with an E1 Global load. These changes are automatically implemented as part of the upgrade process; no user intervention is required.

•Telset administration: BCM 4.0 supports Telset administration (see BCM 4.0 Telset Administration Guide).

•USB support: BCM 4.0 adds support for USB ports on the BCM200/400 systems (not supported on BCM1000). This support includes file loading and UPS connection through the USB port.

BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum

BCM 1000 specifications

Nortel Networks BCM 1000, short for Business Communication Manager, is a robust communications solution designed to meet the needs of small to medium-sized businesses. First introduced in the early 2000s, the BCM 1000 has evolved to offer a wide array of features, enabling businesses to enhance productivity while reducing operational costs.

One of the standout features of the BCM 1000 is its integrated voice and data capabilities. The system allows users to manage voice calls via the traditional Public Switched Telephone Network (PSTN) as well as Voice over IP (VoIP). This versatility enables organizations to streamline their communication channels and facilitates remote work environments.

In terms of scalability, the BCM 1000 is a flexible option. It can accommodate up to 200 users while supporting various configurations to adapt as a business grows. This feature is particularly appealing for organizations that anticipate expansion, as they can derive maximum utility from their initial investment.

The BCM 1000 also integrates seamlessly with various third-party applications, enhancing its functionality. Businesses can connect customer relationship management systems (CRM) and other software to streamline operations further. Moreover, the system features advanced telephony applications such as voicemail, auto attendant, and unified messaging, which help streamline communication processes.

Another significant aspect of the BCM 1000 is its reliability. Built on Nortel’s long-standing reputation for quality telecommunications equipment, the BCM 1000 boasts redundancy and failover capabilities. This means that even in the event of a hardware failure, service continuity is maintained, ensuring that communication lines remain open.

Security is another critical feature of the BCM 1000. The system incorporates encryption protocols and supports secure access, safeguarding sensitive business communications from potential threats.

In conclusion, Nortel Networks BCM 1000 is a comprehensive communication platform that encapsulates essential features, including scalability, versatility, and reliability. By integrating voice and data capabilities within a single system, it effectively supports businesses striving for effective communication and operational efficiency. As organizations continue to evolve with technology, the BCM 1000 stands out as a proven solution that meets contemporary business communication needs.