Cold Reset Telephony attributes | Nortel Networks BCM 1000 guide

Appendix E Using Element Manager to set the basic parameters 49

To configure the startup template for telephony services

Note: This procedure erases all the telephony programming that is currently on the BCM system.

1From the Administration tab, click the Utilities folder to expand it.

2Select Reset.

3Click Cold Reset Telephony Services. The Cold Reset Telephony dialog box opens.

4Configure the Cold Reset Telephony attributes (see Table 7).

Table 7 Cold Reset Telephony attributes

Attribute	Description

Region	Specify the startup region.

Template	Specify the startup template.

Start DN	Specify the startup DN. The default is 221.

Force MSC Download	Select the checkbox to enable a forced download of
	the modified information.

5Click Ok.

To initialize voice mail

1From the Configuration tab, click Applications folder to expand it.

2Select Voice Messaging/Contact Center.

3Click Launch CallPilot Manager. The Quick Install Wizard form opens.

If your voice mail system is already initialized, you will not see the Quick Install Wizard. Instead you will see the CallPilot Manager: Main Menu web page.

4Configure the attributes on the Quick Install Wizard form (see Table 8).

Table 8 Quick Install Wizard attributes

Attribute	Description

Attendant DN	Enter the extension number of the attendant or operator assigned to CallPilot.

Primary UI Style	Select the mailbox user interface used as a default for the mailboxes.
	If you select NVM, the mailbox user interface uses Norstar voice mail voice and text
	prompts.
	If you select CallPilot, the mailbox user interface uses CallPilot voice and text
	prompts.

Primary Language	Select the language used as the primary language for the mailboxes.

From Line	Enter the line number of the first line in the range of lines you want CallPilot to
	answer. CallPilot answers the range of lines between this line and the line you
	enter in the To Line box.

BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum

BCM 1000 specifications

Nortel Networks BCM 1000, short for Business Communication Manager, is a robust communications solution designed to meet the needs of small to medium-sized businesses. First introduced in the early 2000s, the BCM 1000 has evolved to offer a wide array of features, enabling businesses to enhance productivity while reducing operational costs.

One of the standout features of the BCM 1000 is its integrated voice and data capabilities. The system allows users to manage voice calls via the traditional Public Switched Telephone Network (PSTN) as well as Voice over IP (VoIP). This versatility enables organizations to streamline their communication channels and facilitates remote work environments.

In terms of scalability, the BCM 1000 is a flexible option. It can accommodate up to 200 users while supporting various configurations to adapt as a business grows. This feature is particularly appealing for organizations that anticipate expansion, as they can derive maximum utility from their initial investment.

The BCM 1000 also integrates seamlessly with various third-party applications, enhancing its functionality. Businesses can connect customer relationship management systems (CRM) and other software to streamline operations further. Moreover, the system features advanced telephony applications such as voicemail, auto attendant, and unified messaging, which help streamline communication processes.

Another significant aspect of the BCM 1000 is its reliability. Built on Nortel’s long-standing reputation for quality telecommunications equipment, the BCM 1000 boasts redundancy and failover capabilities. This means that even in the event of a hardware failure, service continuity is maintained, ensuring that communication lines remain open.

Security is another critical feature of the BCM 1000. The system incorporates encryption protocols and supports secure access, safeguarding sensitive business communications from potential threats.

In conclusion, Nortel Networks BCM 1000 is a comprehensive communication platform that encapsulates essential features, including scalability, versatility, and reliability. By integrating voice and data capabilities within a single system, it effectively supports businesses striving for effective communication and operational efficiency. As organizations continue to evolve with technology, the BCM 1000 stands out as a proven solution that meets contemporary business communication needs.