Nortel Networks BCM 1000 manual Getting Help through a Nortel distributor or reseller

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Appendix A Getting started 27

Getting Help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum

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Contents BCM Copyright 2006 Nortel Networks, All Rights Reserved Software License N0060603 Contents Appendix C Configuring the BCM system Appendix F Completing the initial installation optional Contents N0060603 What’s new in BCM How to use this addendumChapter About this documentAbout this document 22, Data networking components Documentation updates for BCMGeneral changes 3, PrefaceDocumentation updates for BCM 33, , Telephony hardware44, Analog station modules and analog devices 55, , Auxiliary equipment 52, Legacy mobility equipment70, Electrical requirements 64, Setting offsets69, Environment checklist 64, Explaining double densityTo shut down the system software Documentation updates for BCM 4.0110, Shutting down the system Performing a system shutdownTo shutdown the system hardware Pages 126-131, Setting initial system configurationsPages 131, Entering the software keycodes Pages 144-146, Telephone port and DN cross-reference171, Software restart Pages 160-161, New chaptersInitializing the hard disk To initialize the hard disk in a single disk configuration182, Initializing the hard disk single-disk system BCM 196, Controlling and monitoring mirroring operationsTab Field Functions Description Disk mirroring settings254, Set DNs and port numbers 233, Appendix A, Defining region-based defaults229, Determining the status of a telephone 230, Moving telephonesAudience Appendix aGetting started About this guideAcronym Description Appendix a Getting started Acronyms Sheet 2Appendix a Getting started Acronyms Sheet 3 Symbols and conventions used in this guideConvention Example Used for Appendix a Getting startedTechnical Documents Related publicationsCall Pilot How to get helpGetting Help through a Nortel distributor or reseller Appendix a Getting started N0060603 Data parameter requirements Using the default BCM system IP addressAppendix B Initializing the systemTo connect the Ethernet crossover cable Using the Ethernet crossover cableSetting the crossover connections Connecting through Ethernet crossover cableTo configure your computer Connecting through the serial portSerial port pinout Null modem cable setupTo display the configuration menus Pin SignalConfiguration main menu screen appears. Refer to Figure Regenerating a keycode after system replacement Software keycodeNext step Configuring the BCM system Appendix C Configuring the BCM systemAppendix C Initial parameters Initial parameters overviewStartup parameters Startup parameters overviewAppendix C Configuring the BCM system N0060603 Appendix D Using Telset Administration to set the basic parametersConfiguring the initial parameters To configure the IP addressTo enter the keycodes To select the region To configure the modemTo select the telephony startup template and start DN To initialize voice mailTo create Telset user accounts Next step Page Appendix E Using Element Manager to set the basic parametersPrerequisites Accessing the BCM systemTo access the BCM web To download and install Element ManagerTo enter a keycode To connect to the BCM systemTo configure the LAN IP address Modify IP Settings attributesAttribute Description To configure the startup template for telephony services Cold Reset Telephony attributesQuick Install Wizard attributes Configuring the startup parameters To configure the date and time settingsTo enter a name for your system To configure Dhcp server settings Subnets General Settings attributes Sheet 1Date and Time attributes Dhcp server IP Terminal Dhcp Options attributes To configure IP PhonesIP Terminal Global Settings attributes To configure Snmp settingsAdd Community String attributes To configure Snmp community stringsTo configure the Snmp manager list Modify Snmp Settings attributesAdd Account attributes To create user accountsPage Completing the initial installation optional Appendix F Completing the initial installation optionalAppendix F To configure the MBM Configuring the media bay modulePerforming a backup Configuring modem settingsChecking for software updates Configuring voice mailAppendix F Completing the initial installation optional Media bay module availability by market profile Sheet 1 Appendix GMarket profile attributes Media bay module availabilityFEM MBM-Norstar trunk cartridge combinations Analog trunk cardCanada Caribbean Denmark Time and date format based on language Time zones and language informationSouth/Central America language support Language support for South America and Central AmericaAppendix G Market profile attributes Time/date formats based on languageCore parameters for market profiles Caller ID display formatsMarket profile Functionality Attribute Australia Brazil N0060603 Cala Vicap PBX N0060603 PRC Mcdn 4ESS PRC Vicap ITU-T N0060603 Vicap Pulse Dialing ms Global analog trunk parametersTransmission parameters Busy tone Reversal On-hook caller ID Disconnect supervision Message waitingMarket Start Digit Line Voltage Stutter Profile Stop DigitImpedance Gain Scheme GASM8 parametersTransmission InputEIA/TIA-464A Dial pulse and Dtmf parameters Dial pulseDial pulse Min/max Min interdigit Coding Break Protocol Market profile Available Isdn services Isdn line servicesIsdn line services Isdn services by protocolAnalog and digital trunk types Analog and digital trunk types and descriptions Sheet 1Trunk types Description Digital trunk types Analog trunk types Trunk types Description

BCM 1000 specifications

Nortel Networks BCM 1000, short for Business Communication Manager, is a robust communications solution designed to meet the needs of small to medium-sized businesses. First introduced in the early 2000s, the BCM 1000 has evolved to offer a wide array of features, enabling businesses to enhance productivity while reducing operational costs.

One of the standout features of the BCM 1000 is its integrated voice and data capabilities. The system allows users to manage voice calls via the traditional Public Switched Telephone Network (PSTN) as well as Voice over IP (VoIP). This versatility enables organizations to streamline their communication channels and facilitates remote work environments.

In terms of scalability, the BCM 1000 is a flexible option. It can accommodate up to 200 users while supporting various configurations to adapt as a business grows. This feature is particularly appealing for organizations that anticipate expansion, as they can derive maximum utility from their initial investment.

The BCM 1000 also integrates seamlessly with various third-party applications, enhancing its functionality. Businesses can connect customer relationship management systems (CRM) and other software to streamline operations further. Moreover, the system features advanced telephony applications such as voicemail, auto attendant, and unified messaging, which help streamline communication processes.

Another significant aspect of the BCM 1000 is its reliability. Built on Nortel’s long-standing reputation for quality telecommunications equipment, the BCM 1000 boasts redundancy and failover capabilities. This means that even in the event of a hardware failure, service continuity is maintained, ensuring that communication lines remain open.

Security is another critical feature of the BCM 1000. The system incorporates encryption protocols and supports secure access, safeguarding sensitive business communications from potential threats.

In conclusion, Nortel Networks BCM 1000 is a comprehensive communication platform that encapsulates essential features, including scalability, versatility, and reliability. By integrating voice and data capabilities within a single system, it effectively supports businesses striving for effective communication and operational efficiency. As organizations continue to evolve with technology, the BCM 1000 stands out as a proven solution that meets contemporary business communication needs.