Danby DAC10010E, DAC8010E, DAC12010E warranty Troubleshooting, Problem Possible Cause Solution

TROUBLESHOOTING

Occasionally, a problem may occur that is minor, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized

service depot or Danby’s Toll Free Number for assistance: 1-800-26-(1-800-263-2629)

PROBLEM	POSSIBLE CAUSE	SOLUTION
		• Check connection of power cord to
		power source.
	• No power to the unit.	• Check fuse or circuit breaker.
1) Air conditioner will not operate.		• Set SELECTOR SWITCH to
		position other than “OFF”.
		• The power cord “RESET” button
		must always be pushed in (engaged)
		for correct operation.
	• Dirty air filter.	• Clean/replace air filter.
	• Unit size inappropriate for application	• Check with dealer to determine
2) Inefficient or no cooling.	• Blocked air flow.	proper unit capacity for application.
	• Power interruption, settings changed	• Remove obstruction from grill or
	too quickly, or compressor overload	outdoor louvres.
	tripped.	• Turn the unit off and wait 5
		minutes before attempting to restart.
3) Noisy unit	• Loose parts.	• Tighten loose parts.
	• Inadequate support.	• Provide additional support to unit.
4) Odors	• Formation of mold, mildew, or algae	• Clean unit thoroughly.
	on wet surfaces.	• Place algaecide tablet in base pan.
5) Water dripping outside	• Hot and humid weather.	• Condensation run-off is normal under
		these conditions.
6) Water dripping inside	• Unit is not properly angled to allow	• Unit must be installed on an angle for
	water to drain outside.	proper condensation run-off. Check
		the unit and make any adjustments.
		• When outdoor temperature is
	• Low outside temperature	approximately 18.3°C (65°F) or
7) Ice or frost build-up.		below, frost may form when unit is in
	• Unit air filter is dirty	cooling mode. Switch unit to FAN
		(only) operation until frost melts.
		• Remove and clean filter.

NOTES:

1)If circuit breaker is tripped repeatedly, or fuse is blown more than once, contact a qualified technician.

2)When unit is installed using proper installation steps, unit is properly tipped toward the outdoors to allow for condensation run-off.

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