Integra DPC-7.7 instruction manual Troubleshooting

Page 52

Troubleshooting—Continued

Symptom

Possible cause

Remedy

 

No Digital Audio Output?

 

 

The Digital/HDMI Audio Out setting is set to

Change the Digital/HDMI Audio Out setting to

 

Off.

either All or PCM (page 47).

 

 

 

 

Your TV or AV receiver doesn’t support Dolby

Change the Digital/HDMI Audio Out setting to

 

Digital.

PCM (page 47).

No sound?

 

 

 

The DPC-7.7 will not be able to play DTS format

 

Your TV or AV receiver doesn’t support DTS.

audio or soundtracks. On your DVD-Video disc’s

 

audio setup menu, select an audio format other

 

 

 

 

than DTS.

 

 

 

 

Your TV or AV receiver doesn’t support

Change the Linear PCM Out setting to Down Sam-

 

96 kHz PCM.

ple On (page 47).

 

 

 

The picture distorts

The disc is dirty.

Remove the disc and clean it (page 9).

 

 

You’re using the Fast Forward or Fast Reverse

A little picture distortion may occur when using

occasionally?

function.

these functions. This is normal.

 

 

 

 

Picture instability or

The DPC-7.7 is connected to your TV via a

Connect the DPC-7.7 directly to your TV

VCR or other video equipment and its copy

noise?

(page 18).

protection system is affecting the picture.

 

 

 

 

 

 

No discs loaded.

Load some discs (page 25).

 

 

 

 

The selected disc cannot be played because

Load only compatible discs (page 7).

 

it’s incompatible.

 

 

 

 

 

Can’t start playback?

The disc is upside down.

Load the disc the correct way up (page 25).

 

 

The disc is not centered in the disc bay.

Place the disc in the center of the disc bay (page 25).

 

 

 

 

 

The disc is dirty.

Remove the disc and clean it (page 9).

 

 

 

 

The selected disc has parental lock and the

Turn off the Parental Lock function (page 49).

 

Parental Lock function is on.

 

 

 

 

 

Can’t play MP3/WMA/

The disc is not ISO9660 Level 2 format or

Use only ISO9660 Level 2 format or Joliet discs

Joliet.

(page 8).

JPEG discs?

 

 

The disc has not been finalized.

Finalize the disc (page 8).

 

 

 

 

Can’t select MP3 files?

MP3 files without a “.mp3” or “.MP3” file-

Use the correct filename extension (page 8).

name extension are not recognized.

 

 

 

 

 

 

WMA files without a “.wma” or “.WMA” file-

Use the correct filename extension (page 8).

Can’t play WMA files?

name extension are not recognized.

 

 

 

 

 

The WMA file’s copyright option is on.

Don’t use the copyright option (page 8).

 

 

 

 

JPEG files without a “.jpg” or “.JPG” filename

Use the correct filename extension (page 8).

 

extension are not recognized.

Can’t view JPEG files?

 

 

 

The JPEG file is too big.

Use JPEG files that are less than 5 megabytes

 

 

(page 8).

 

 

 

 

 

The message“BAD DISC”

The disc is dirty.

Remove the disc and clean it (page 9).

appears on the display?

 

 

 

 

 

Buttons on the DPC-7.7

Power supply voltage fluctuations and other

Turn off the DPC-7.7, wait five seconds, then turn

it on again. If that doesn’t resolve the issue, discon-

and remote controller

anomalies, such as static electricity, can inter-

nect the power cord from the wall outlet, wait five

don’t work?

fere with normal operation.

seconds, reconnect it, then try again.

 

 

 

 

 

 

There are no batteries in the remote controller.

Install new batteries (page 16).

 

 

 

 

The batteries are flat.

Replace with new batteries (page 16).

 

 

 

 

The batteries are installed incorrectly.

Check the batteries and correct as necessary

 

(page 16).

 

 

 

 

 

 

You’re not pointing the remote controller at

Point the remote controller at the DPC-7.7’s

Buttons on the DPC-7.7

the DPC-7.7’s remote sensor.

remote sensor (page 16).

 

 

 

Use the remote controller closer to the DPC-7.7

work OK but those on

 

You’re too far away from the DPC-7.7.

(page 16). The remote controller has a range of

the remote controller

 

approximately 16 ft. (5 meters).

don’t?

 

 

 

 

A strong light source is interfering with the

Make sure that the DPC-7.7 is not subjected to

 

direct sunshine or inverter-type fluorescent lights.

 

DPC-7.7’s remote sensor.

 

Relocate if necessary.

 

 

 

 

 

 

If the DPC-7.7 is installed in a cabinet with

Open the doors, or use a cabinet without colored

 

colored glass doors, the remote controller may

 

glass.

 

not work reliably when the doors are closed.

 

 

 

 

 

52

Image 52
Contents DPC-7.7 Important Safety Instructions AvisPower PrecautionsInstalling this Unit Precautions For models having a power cord with a polarized plugLabel on the right is applied on the rear panel FCC Information for UserContents DPC-7.7 Features Supplied AccessoriesIntroduction Introduction Disc NotesSupported Discs DPC-7.7 supports the following discsDVD Region Numbers Disc Content Organization Function SupportAbout this Manual MP3/WMA/JPEG CompatibilityCleaning Discs About WMAHandling Discs Storing DiscsDPC-7.7-related Terminology Jpeg Joint Photographic Experts GroupCompressed file format used to store digital pho- tos Compressed digital video format used for Video CDsControls & Connectors Front PanelControls & Connectors DisplayRear Panel IR IN/OUTRemote Controller Resolution button Setup buttonChain Mode button Aspect/Zoom button 43Installing the Remote Controller’s Batteries Before Using the DPC-7.7Using the Remote Controller Connecting the DPC-7.7 AV Cables & ConnectorsBefore Making Any Connections Optical Digital JackConnecting Your TV or Projector Connecting the DPC-7.7Compatibility of this unit with progressive-scan TVs Connecting an AV receiver Connecting a Stereo AmpAnalog Connection Digital ConnectionConnecting a Component with an Hdmi Input What is HDMI?Using Hdmi AV receiverConnecting -compatible Components Hdmi & the DPC-7.7Video Audio FormatsPlug the supplied power cord into AC InletControlling the DPC-7.7 When It’s Out of Range Controlling AV Components that are Out of RangeControlling Other Out-of-range AV Components Connect the IR receiver to the DPC-7.7 as shown belowPowering Up the DPC-7.7 Powering Up & Setting Up the DPC-7.7First Time Setup Basic Playback Loading & Removing DiscsLoading Discs During Playback Basic PlaybackSelecting Discs Starting, Pausing & Stopping Playback Start To start playback, press the Play ButtonPause To pause playback, press Pause button Stop To stop playback, press the Stop ButtonNavigating Disc Menus Load and select a DVD-VideoDisc See page 25Using the Disc Navigation Window Load and select an audio CD orMP3, WMA, or Jpeg disc For audio CDsSelectingTitles, Chapters &Tracks by Number Press the Stop button to stopPlayback Load and select a discLocating Specific Points in Time Frame-by-Frame Playback Fast Forward & ReverseAdjusting the Display Brightness Slow-motion PlaybackUsing Jpeg CDs Using Chain Mode Using Party ModeChain Mode indicator flashes on the display All discs are played consecutivelyAdvanced Playback Repeat PlaybackAdvanced Playback Random PlaybackMemory Playback Inserting New Items in the ListDeleting Items from the List Selecting Camera AnglesEditing Steps Selecting Subtitles Selecting Languages & Audio FormatsAudio Subtitle Setting the Hdmi Press the Resolution button toPress the Resolution button on Turn Hdmi on or offUsing Last Memory Button once or twiceTo resume playback, select Disc and press the Play butDisplaying Information ZoomingConfiguring the DPC-7.7 Using the Onscreen Setup Menus Configuring the DPC-7.7Picture Menu TV ShapeView Mode Hdmi Output SettingProgressive Setting HD ResolutionAudio Menu Language Menu Operating Setting MenuDisplay Menu Parental Lock Change the Security CodeInitial Setup Menu Language Code ListTV Shape-see Hdmi Output Setting-see On-Screen Language-see Selecting Other LanguagesTroubleshooting Troubleshooting Hdmi Status Mode Restoring the Default SettingsAbnormal Behavior Specifications Memo 3 4 4 2 1

DPC-7.7 specifications

The Integra DPC-7.7 is a high-performance digital preamplifier that reflects a commitment to sound quality, advanced technologies, and user-friendly design. This model is designed to meet the needs of audiophiles who demand the highest level of audio performance from their home theater or stereo systems.

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In summary, the Integra DPC-7.7 stands out in the crowded market of digital preamplifiers due to its high-resolution audio support, comprehensive connectivity, multi-zone functionality, and advanced digital processing capabilities. Its thoughtful design and user-friendly features make it an exceptional choice for anyone looking to enhance their home audio experience. With its focus on performance and versatility, the DPC-7.7 is poised to impress even the most discerning audiophiles.