Troubleshooting
Case1:
If “No Update” is displayed on the front display of the AV receiver/controller, the firmware has already been updated. You do not need to do anything further.
Case2:
If an error occurs, “ Error!!
Errors during update via USB
Error Code | Description |
|
|
*10, *20 | USB storage device is not detected. |
| Make sure the USB flash memory or |
| USB cable is properly connected to |
| the USB port. If the USB storage |
| device has its own power supply, use |
| it to power the USB storage device. |
The firmware file is not found in the | |
| |
| root folder of the USB storage device, |
| or the firmware file is for other |
| model. Retry download. If the error |
| persists, please contact Integra |
| Support (indicated in the last page) |
| and provide the error code. |
Others | Retry the update procedure from the |
| beginning. If the error persists, please |
| contact Integra Support (indicated in |
| the last page) and provide the error |
| code. |
Case3:
If an error occurs during updating process, disconnect then reconnect the AC power cord and try again.
Onkyo CORPORATION
The Americas
ONKYO U.S.A. CORPORATION
18 Park Way, Upper Saddle River, N.J. 07458, U.S.A. Tel:
Fax:
Hours:
Europe
ONKYO EUROPE ELECTRONICS GmbH
Liegnitzerstrasse 6, 82194
Groebenzell, GERMANY
Tel:
China, Hong Kong
ONKYO CHINA LIMITED
Unit 1&12, 9/F, Ever Gain Plaza Tower 1, 88, Container Port Road, Kwai Chung, N.T., Hong Kong
Tel:
Asia, Oceania, Middle East, Africa
Please contact an INTEGRA distributor referring to Integra SUPPORT site. <http://www.intl.onkyo.com/support/local_support/index.html>
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