iHome iP99 manual Sound but others OK

Page 10

Troubleshooting

 

Symptom

Possible Problem

Solution

 

No AM band radio

AM loop antenna is not connected to the unit

Plug the AM loop antenna connector to the jack on the back of the unit

 

sound but others OK

 

 

 

 

 

 

 

AM band radio is very

AM loop antenna isn’t located properly

Move the AM loop antenna away from the main unit and AC adaptor

 

noisy

 

and rotate it for best reception

 

 

 

 

 

Unit makes odd

GSM noise: iPhone is sending signals to cell

Undock your iPhone or put iPhone in Airplane mode. Note that

 

beeping noise in radio

towers

Airplane temporarily disables the phone features on the iPhone.

 

mode

 

 

 

 

 

 

 

Sound is distorted

Volume level is set too high

Decrease the volume

 

 

Sound source is distorted

If the iPhone/iPod original sound source (MP3) is old or of poor

 

 

 

quality, distortion and noise are easily noticed with high-power

 

 

 

speakers. Try a different audio source such as a music CD.

 

 

 

If you are using an external sound source like older generation of iPod

 

 

 

or iPod Shuffle, try reducing the output volume on the device itself.

 

 

 

Also try turning bass boost OFF.

 

 

EQ settings are too high

Lower EQ settings and/ or turn off SRS WOW

 

 

 

 

 

Unit/adaptor gets

This is normal

Turn unit off for awhile or lower volume

 

warm after extended

 

 

 

play at high volume

 

 

 

 

 

 

 

Can't hear

Line out jack is not meant for headphones.

The signal from the line out jack needs amplification. Use powered

 

headphones/speakers

Speakers need a power source

speakers/monitors or other amplified audio device.

 

attached to line out jack

 

 

 

 

 

 

 

Snooze time

Custom snooze time not set

Press and hold Snooze button then turn set wheel to adjust

 

is too long/short

 

 

 

 

 

 

 

Can’t wake to playlist

Playlist is misnamed or empty

Sync iPhone/iPod to iTunes and manually label playlist iHome. Make

 

 

 

sure to add songs to your playlist. For help in creating a playlist, please

 

 

 

see the Help tab in iTunes or visit www.apple.com

 

Alarm not working

AM/PM time/alarm time not set correctly

When setting clock or alarm time, take note of the PM indicator; there

 

 

 

is NO AM indicator

 

 

Alarm time or source selected for alarm 2 , not

Make sure to set the alarm time and source for the alarm icon 1 or 2

 

 

alarm 1 or vice versa

that is shown on the clock display

 

 

7-5-2 days setting is not correct

7 days is the every day alarm, 5 days is Mon-Fri, and 2 days is

 

 

Sat-Sun. See page 4 for setting alarms.

 

 

 

 

 

Calendar is not set correctly, which can affect

See page 4 for setting Clock/Calendar Section.

 

 

7/5/2 day alarm operation

 

 

 

 

 

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Contents Home System For Your iPhoneor iPod Table of Contents MaintenanceRisk of Electric Shock Do not Open IP99 quick start Top Panel Controls and IndicatorsIP99 display Rear PanelUsing the iP99 Connect iP99 to Power SourceUsing Sleep Mode Replacing iP99 Backup BatteriesUsing the Line-in Jack Using the DimmerUsing The Remote Control Installing/Replacing the Remote Control BatteryTroubleshooting Symptom Possible Problem SolutionSound but others OK Solucionando problemas Síntoma Causa SoluciónLa antena no está ubicada correctamente Consumer Guide to Product Safety Limited 90-Day Warranty Information Or call 1-800-288-2792 Toll Free