Napoleon Fireplaces Comprehensive Troubleshooting for

Page 15

15

SYMPTOM

 

 

PROBLEM

 

TEST SOLUTION

 

 

 

 

 

 

Main burner goes out;

 

REFER TO "MAIN BURNER GOES OUT; PILOT STAYS ON"

pilot goes out.

 

 

Vent re-circulating

-

check joint seals and installation.

 

 

 

 

 

 

 

 

 

 

Thermocouple shorting or

- loosen and tighten thermocouple

 

 

 

faulty.

-

clean thermocouple and valve connection.

 

 

 

 

 

-

replace thermocouple.

 

 

 

 

 

-

replace valve.

 

 

 

 

 

 

 

 

Vent is reversing

-

check all venting and insert seals.

 

 

 

 

 

-

check that door is properly sealed. If the insert is allowed to

 

 

 

 

 

burn with the door off when purging the unit, exhaust products

 

 

 

 

 

may escape through the air intake pipe and reverse the venting

 

 

 

 

 

action. Let the unit cool down to correct the reversed venting

 

 

 

 

 

action.

 

Exhaust

fumes

 

 

Fireplace is spilling.

-

check all seals.

smelled in

room,

 

 

 

 

 

 

 

headaches.

 

 

 

 

 

 

 

 

Carbon is being de- posited on glass, logs or combustion chamber surfaces.

Air shutter has become

-

ensure air shutter opening is free of lint or other obstruc-

blocked

tions.

 

 

 

Flame is impinging on the

-

check that the logs are correctly positioned.

logs or combustion chamber.

-

open air shutter to increase the primary air.

 

-

check the input rate: check the manifold pressure and orifice

 

size as specified by the rating plate values.

- check that the door gasketing is not broken or missing and that the seal is tight.

- check that both vent liners are free of holes and well sealed at all joints.

Main burner flame is Blockage in vent.

-

remove blockage. In really cold conditions, ice buildup may

a blue, lazy, transpar-

occur on the terminal and should be removed as required.

ent flame.

 

 

 

Incorrect installation.

-

vent liners are reversed. Refer to Figure 2.

 

 

 

-

check all venting and insert seals.

White / grey film

Sulphur from fuel is being de-

forms.

posited on glass, logs or com-

 

bustion chamber surfaces.

-clean the glass with a recommended gas fireplace glass cleaner. DO NOT CLEAN GLASS WHEN HOT.

If deposits are not cleaned off regularly, the glass may be- come permanently marked.

W415-0223 / D / 01.12.04

Image 15
Contents GAS-FIRED Direct Vent Insert Table of Contents Napoleon GAS Fireplace Presidents Lifetime Limited Warranty General Instructions General InformationCare of GLASS, and Plated Parts Installation Sided Backer Plate Front ViewSided Backer Plates Side Views TOP View Chimney Connection Insert Vent ConnectionFinishing Mantle Clearance LOG PlacementDoor Installation Logo PlacementPurge the GAS Line with the Glass Door Open Operation / MaintenanceMaintenance Operating InstructionsWhite Optional Blower InstallationAdjustments Replacement Parts ReplacementsW415-0223 / D Symptom Problem Test Solution Trouble Shooting GuideRefer to Main Burner Goes OUT Pilot Stays on Fireplace Service History
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