TROUBLESHOOTING
Symptom | Possible Cause | Corrective Action |
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Furnace | 1. The location of the thermostat and/or | Digital thermostats normally provide precise | |||
(Air Conditioner) | the size of the Heating System may | temperature control and may cycle faster than some | |||
Cycles Too Fast | be influencing the cycle rate. | older mechanical models. A faster cycle rate means | |||
or Too Slow (narrow or |
| the unit turns on and off more frequently but runs for | |||
wide temperature swing) |
| a shorter time so there is no increase in energy use. | |||
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| If you would like to increase the cycle time, choose | |||
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| SL for slow cycle in the menu, step 4. If an accept- | |||
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| able cycle rate is not achieved as received or by | |||
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| choosing slow cycle, contact a local service person | |||
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| for additional suggestions. |
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Thermostat Setting & | 1. Thermostat thermometer setting | The thermometer can be adjusted +/- 3 degrees. | |||
Thermostat Thermometer | requires adjustment. | See Temperature Display Adjustment in the | |||
Disagree |
| Configuration Menu section. |
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Blank Display and/or | 1. Voltage spike or static discharge. | Use the Reset Operation at top of previous page. | |||
Keypad Not Responding |
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Heat Setpoint will | 1. The desired setpoint conflicts with the | Change system mode to COOL. Raise the Cool | |||
not Respond to the | setpoint of the COOL mode. | setpoint. Return to HEAT mode and set desired | |||
Temperature Up Key |
| temperature. |
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Cool Setpoint will | 1. The desired setpoint conflicts with the | Change system mode to HEAT. Lower the Heat | |||
not Respond to the | setpoint of the HEAT mode. | setpoint. Return to COOL mode and set desired | |||
Temperature Down Key |
| temperature. |
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Forgot Keypad |
| With the thermostat in any mode, press | and | ||
Lockout Code |
| at the same time to enter the configuration menu at | |||
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| the point where the lockout code is to be entered. | |||
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| Press | and | and SYSTEM button at the same | |
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| time to reset the lockout code, unlock the keypad. | |||
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Why won't my 2nd or |
| Your thermostat is designed to determine the | |||
3rd stage come on? |
| optimum time to activate the second stage. Simply | |||
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| raising the temperature in heating or lowering it in | |||
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| cooling will not always force the thermostat to bring | |||
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| the second stage on quickly. There is a time delay | |||
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| from | |||
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| the first stage of the system. |
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HOMEOWNER HELP LINE: 1-800-284-2925
The Emerson logo is a trademark and service mark of Emerson Electric Co.
St. Louis, MO