2 Troubleshooting Procedures | 2.2 Troubleshooting Flowchart |
If the diagnostics program cannot detect an error, the problem may be intermittent. The Running Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error, then perform the appropriate troubleshooting procedures as follows:
1.If an error is detected on the system test, memory test, display test,
2.If an error is detected on the floppy disk test, perform the USB FDD Troubleshooting Procedures in Section 2.5.
3.If an error is detected on the hard disk test, perform the HDD Troubleshooting Procedures in Section 2.6.
4.If an error is detected on the keyboard test (DIAGNOSTICS TEST) and pressed key display test (ONLY ONE TEST), perform the Keyboard/Touch pad Troubleshooting Procedures in Section 2.7.
5.If an error is detected on the display test, perform the Display Troubleshooting Procedures in Section 2.8.
6.If an error is detected on the
7.If an error is detected on the modem test, perform the Modem Troubleshooting Procedures in Section 2.10.
8.If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures in Section 2.11.
9.If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting Procedures in Section 2.12.
10.If an error is detected on the Wireless LAN test, perform the Wireless LAN Troubleshooting Procedures in Section 2.13.
11.If an error is detected on the Sound test, perform the Sound Troubleshooting Procedures in Section 2.14.
12.If a malfunction is detected on Bridge media, perform the Bridge media slot Troubleshooting Procedures in Section 2.15.
13.If a malfunction is detected on Fingerprint sensor, perform the Fingerprint sensor Troubleshooting Procedures in Section 2.16.
[CONFIDENTIAL] | PORTÉGÉ M500 Maintenance Manual |
