2.1 Troubleshooting

2 Troubleshooting Procedures

2.1Troubleshooting

Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is causing the computer to malfunction. The FRUs covered are:

1.

Power Supply

6.

Display

11.

Wireless LAN

2.

System Board

7.

Optical Drive

12.

Sound components

3.

USB Floppy Disk Drive

8.

Modem

13.

Bridge media Slot

4.

Hard Disk Drive

9.

LAN

14.

Fingerprint sensor

5.

Keyboard/Touch pad

10.

Bluetooth

 

 

The Test Program operations are described in Chapter 3. Detailed replacement procedures are described in Chapter 4.

NOTE: Before replacing the system board, it is necessary to execute the subtest 03 DMI Information save of the 3.3 Setting of the hardware configuration in Chapter 3.

After replacing the system board, it is necessary to execute the subtest 04 DMI Information recovery and subtest 08 System configuration display of the 3.3 Setting of the hardware configuration in Chapter 3.

Also update with the latest EC/KBC as described in Appendix H “EC/KBC Rewrite Procedures”.

The implement for the Diagnostics procedures is referred to Chapter 3. Also, following implements are necessary:

1.Phillips screwdrivers (For replacement procedures, Refer to Chapter 4)

2.Implements for debugging port check

Toshiba MS-DOS system FD

RS-232C cross cable

Test board with debug port test cable

PC for displaying debug port test result

PORTÉGÉ M500 Maintenance Manual (960-559)

[CONFIDENTIAL]

2-1

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Toshiba SATELLITE U200 manual Troubleshooting Troubleshooting Procedures