2.14 Sound Troubleshooting | 2 Troubleshooting Procedures |
Procedure 2 Connector Check
The sound
Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks:
1If the stereo speakers do not work correctly, perform Check 1.
2If the headphone does not work correctly, perform Check 2.
3If the microphones do not work correctly, perform Check 3.
Check 1 If the stereo speakers do not work properly, the speaker cable may be disconnected. Make sure the speaker cable is firmly connected to CN6170 on the system board. If the stereo speakers are still not functioning properly, go to Procedure 3.
Check 2 If the headphone does not work properly, the headphone cable may be disconnected. Make sure the headphone cable is firmly connected to J6310 on the system board. If the sound function still does not work properly, Procedure 3.
Check 3 If the microphones do not work properly, the internal microphone cable or external microphone cable may be disconnected. When the internal microphone malfunctions, make sure the internal microphone cable is firmly connected to CN6050 on the system board. When using the external microphone, make sure the external microphone cable is firmly connected to J6051 on the system board.
If the microphones are still not functioning properly, go to Procedure 3.
PORTÉGÉ M500 Maintenance Manual | [CONFIDENTIAL] |
