2.3 Power Supply Troubleshooting | 2 Troubleshooting Procedures |
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Compare the patterns in the hexadecimal error code to the tables below. |
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AC Adaptor |
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| Error code |
| Meaning |
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| 10h | AC Adaptor output voltage is over 16.5V. |
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| 11h | CommonDock voltage is over 16.5V. |
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| 12h | Current from the DC power supply is over 7.00A. |
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| 13h | Current from the DC power supply is over 0.5A when there is no load. |
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| 14h | Correction value of 0[A] is out of designed value. |
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1st Battery |
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| Error code |
| Meaning |
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| 22h | 1st battery discharge current over 0.5A when there is no load. |
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| 23h | 1st battery charge current is over 3.9A in charging. |
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| 24h | Correction value of 0[A] is out of designed value. |
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| 25h | 1st battery charge current is over 0.3A in not charging. |
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2nd Battery |
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| Error code |
| Meaning |
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| 32h | 2nd battery discharge current is over 0.5A when there is no load. |
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| 33h | 2nd battery charge current is over 3.9A in charging. |
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| 34h | Correction value of 0[A] is out of designed value. |
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| 35h | 2nd battery charge current is over 0.3A in not charging. |
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PORTÉGÉ M500 Maintenance Manual | [CONFIDENTIAL] |
