Toshiba SATELLITE U200 manual Troubleshooting Flowchart

2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures

2.2Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which FRU malfunctions. Before going through the flowchart steps, check the following:

‰Ask the user if a password is registered and, if it is, ask him or her to enter the password.

‰Make sure that Windows® XP preinstalled by Toshiba is installed on the hard disk. Operating systems not preinstalled by Toshiba can cause the computer malfunction.

‰Make sure all optional equipment is removed from the computer.

‰Make sure the USB FDD and optical drive are empty.

PORTÉGÉ M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-3