2 Troubleshooting Procedures | 2.10 Modem Troubleshooting |
Procedure 2 Connector Check and Replacement Check
The Modem is installed as a MDC (Modem Daughter Card). If the modem malfunctions, there may be a bad connection between the MDC and the system board. Or the MDC, system board or their connectors might be damaged.
Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks:
Check 1 Make sure the MDC is firmly connected to CN3010 on the system board and the Modem cable is firmly connected to the Modem jack.
If connections are disconnected, connect them firmly and repeat Procedure 1. If the modem is still not functioning properly, perform Check 2.
Check 2 The MDC may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the modem is still not functioning properly, perform Check 3.
Check 3 The MDC cable may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the modem is still not functioning properly, perform Check 4.
Check 4 The system board may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures.
[CONFIDENTIAL] | PORTÉGÉ M500 Maintenance Manual |
