2.10 Modem Troubleshooting | 2 Troubleshooting Procedures |
2.10 Modem Troubleshooting
This section describes how to determine if the computer’s modem is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Insert the LAN/Modem/Bluetooth/IEEEE1394 test program in the USB floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures.
If any errors occur while executing the Sound/Modem/LAN test, go to Procedure 2.
PORTÉGÉ M500 Maintenance Manual | [CONFIDENTIAL] |