ProComm Problems

If the problem is not listed in Table 5-1, UDK Error Messages, refer to the ProComm Reference Manual. Refer also to Table 5-2 which lists EMM download error messages.

Table 5-1. UDK Error Messages

Message

Troubleshooting Suggestion

 

 

Invalid Source or ProComm

The drive letter entered where the UDK

Drive Specifications

program may find the 3Com distribution

 

diskette, or ProComm is invalid. The drive

 

letter entered for the 3Com distribution

 

diskette must be 'A' or 'B'. The drive letter

 

entered where the UDK may find

 

ProComm cannot be the same as the

 

drive letter entered to find the 3Com

 

distribution diskette.

 

 

Specified Source Drive is

The specified drive letter for the UDK

inaccessible, Drive latch

program to find the download files is

closed?

inaccessible. Verify the floppy drive

 

exists, the diskette is inserted, and the

 

drive latch is closed.

 

 

Specified ProComm Drive is

The specified drive letter for the

inaccessible

ProComm drive is inaccessible. Verify the

 

specified drive exists and ProComm is

 

installed on it.

 

 

You must have ProComm to

The UDK program is unable to locate a

successfully download

ProComm subdirectory on the specified

Installation Terminated,

destination drive. Verify that a directory

press any key to exit

called \PROCOMM exists on the

 

destination drive and that the ProComm

 

files are in it.

 

 

5 - 20 ONline Ethernet Management Module Installation and Operation Guide

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3Com 5101M-MGT installation and operation guide ProComm Problems, UDK Error Messages, Message Troubleshooting Suggestion