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For access to customer service for all 3Com products, call (800)
You can also contact the Integrated Systems Division (ISD) on the Internet by using the
Returning Products for Repair
A product sent directly to 3Com for repair must first be assigned a Return Materials Authorization (RMA) number. A product sent to 3Com without an RMA number will be returned to the sender unopened, at the sender’s expense.
To obtain an RMA number for Integrated Systems Division products (formerly Chipcom), use the following numbers.
Country | Telephone Number | Fax Number |
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U.S. and Canada | (800) | (508) |
Europe | (44) (1442) 275860 | No Fax |
Asia Pacific | (508) | (508) |
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Accessing the 3Com MIB
The 3Com Management Information Base (MIB) for the Integrated Systems Division describes commands that enable you to manage 3Com
To access Internet versions:
1.FTP to ftp.chipcom.com (151.104.9.65).
2.Enter the login name anonymous.
D - 4 ONline Ethernet Management Module Installation and Operation Guide