Table 4-2. EMM Terminal Interface Suggestions (Continued)

Problem

Troubleshooting Suggestions

 

 

Characters appear on the

Verify that the EMM and the terminal

screen, but are garbled.

settings match for baud, data bits,

 

stop bits, and parity. These values are

 

explained in Chapters 3.

 

 

The SET command doesn't

Make sure you are logged in as the

work.

Administrator and that you are

 

connected to the master EMM.

 

 

Abbreviated input is used and

Enter enough characters for the EMM

pressing [SPACE] does not

to distinguish between different

complete the input.

commands and options.

 

 

Random characters are lost.

Set the flow control on the terminal

 

to XON/XOFF.

 

 

Characters are lost when

Make sure the STOP_BITS value on

connected to the EMM through

the terminal is set to 2 STOP_BITS.

a modem.

 

 

 

The management prompt on

You may be connected to a remote

the screen is not as you set it.

device. Refer to the REMOTE_LOGIN

 

and LOGOUT commands.

 

 

Power up (switchover) brings up

Make sure you SAVE your

a different configuration than

configuration changes.

the one last set.

 

Verify that the DIP_CONFIGURATION

 

 

setting is disabled by using the SHOW

 

DEVICE command.

 

 

You are not receiving any

Check that the EMM and the

statistics from the concentrator.

modules in the concentrator are not

 

isolated.

 

 

4 - 4 ONline Ethernet Management Module Installation and Operation Guide

Page 72
Image 72
3Com 5101M-MGT installation and operation guide Explained in Chapters