3Com 5101M-MGT installation and operation guide Troubleshooting

Note: Performing an inband download will end your remote login session. It will be necessary for you to remote_login again to check your TFTP result code.

Wait three to five minutes allowing the download to complete before re-connecting to the EMM. You may then log in remotely to the EMM. Issue the SHOW TFTP command to display the TFTP Result Field and verify that the download transfer was successful.

If you are logged into an EMM locally, the download begins once you enter the administrator password.

When the download completes, the following message is displayed when the EMM boot up under the new software.

Inband Download Successful

Rebooting System: standby

Ethernet Management Module (vx.xx) Copyright (c) 199x

Chipcom Corporation

Press [ENTER] to display the Password: prompt. Enter the administrator password to log into the EMM.

If error messages are displayed, refer to the Troubleshooting section beginning on the next page.

Troubleshooting

This section discusses possible problems you may encounter during the out-of-band or inband download procedures. The problems are divided into ProComm Problems and Ethernet Management Module Problems.

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