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SATELLITE U200
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Appendices Appendix H EC/KBC rewrite procedures
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SATELLITE U200
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Troubleshooting
Specification
Install
Error codes
System unit block diagram
Bluetooth
KBC Error HDC Error
Real Timer Test
Wireless LAN card
System Configuration
Page 372
Image 372
Appendices
Appendix H EC/KBC rewrite procedures
H-2
[CONFIDENTIAL]
PORTÉGÉ M500 Maintenance Manual
(960-559)
Page 371
Page 373
Page 372
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Page 371
Page 373
Contents
Portégé M500
File Number
Copyright
Safety Precautions
Preface
Confidential
Conventions
Acronyms
Table of Contents
Tests and Diagnostics
Only ONE Test
Replacement Procedures
HDD
Appendices
Confidential
Hardware Overview
Hardware Overview
Chapter Contents
Figures
Tables
Features
Features Hardware Overview
Hardware Overview Features
HDD
Features Hardware Overview
Hardware Overview Features
Front of the computer
System unit block diagram
Features Hardware Overview
Hardware Overview Features
Gpio
GPU
Features Hardware Overview
2.5-inch Hard Disk Drive
Hardware Overview 2.5-inch Hard Disk Drive
HDD2D31BZK01
Keyboard
Hardware Overview Keyboard
DVD-ROM & CD-R/RW drive specifications
Optical Drive
Optical Drive Hardware Overview
DVD-ROM & CD-R/RW Drive
DVD Super Multi drive specifications
Hardware Overview Optical Drive
DVD-Super Multi Drive
LCD module specifications
TFT Color Display
TFT Color Display Hardware Overview
LCD Module
FL inverter board specifications
Hardware Overview TFT Color Display
FL Inverter Board
Power Supply
Power Supply Hardware Overview
Hardware Overview Power Supply Power supply output rating
Battery specifications
Main Battery
Batteries
Batteries Hardware Overview
RTC battery
10 RTC battery charging/data preservation time
Hardware Overview Batteries
Data preservation time
AC adapter specifications
AC Adapter
AC Adapter Hardware Overview
Hardware Overview AC Adapter
Chapter Troubleshooting Procedures
Troubleshooting Procedures
Chapter Contents
Troubleshooting flowchart Set of tool for debug port test
Troubleshooting
Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures
Troubleshooting Flowchart
Troubleshooting Flowchart Troubleshooting Procedures
Troubleshooting Procedures Troubleshooting Flowchart
Troubleshooting flowchart 1/2
Troubleshooting flowchart 2/2
Troubleshooting Procedures Troubleshooting Flowchart
Power Supply Troubleshooting
Power Supply Troubleshooting Troubleshooting Procedures
Procedure 1 Icons in the LCD Check
Battery icon
DC in icon Power supply status
Procedure 2 Error Code Check
Troubleshooting Procedures Power Supply Troubleshooting
Error code
1st Battery
S3V output
1R8-B1V output
Miscellaneous
Power Supply Troubleshooting Troubleshooting Procedures
Procedure 3 Connection Check
Procedure 4 Charge Check
Procedure 5 Replacement Check
System Board Troubleshooting
System Board Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures System Board Troubleshooting
Procedure 1 Message Check
KBC Error HDC Error
Procedure 2 Debugging Port Check Boot Mode
A set of tool for debug port test
Port status Inspection items Details
Btbkinimemend
Prohibition of cache
Irtbiossignchk
Irtinismbaseend
IRTCHKINISYS2END
IRTCHKINISYS3END FIRST64KBCHECK
Irtsysmemchkend Extmemcheck
Irtwaitsmiseqend F11FH Irtpasswordend Exioromcheck
Irtprebootsetupend
Error code Contents
Procedure 3 Diagnostic Test Program Execution Check
Procedure 4 Replacement Check
USB FDD Troubleshooting
Troubleshooting Procedures USB FDD Troubleshooting
Procedure 1 USB FDD Head Cleaning Check
USB FDD Troubleshooting Troubleshooting Procedures
Procedure 2 Diagnostic Test Program Execution Check
FDD error code and status
Procedure 3 Connector Check and Replacement Check
HDD Troubleshooting
HDD Troubleshooting Troubleshooting Procedures
Procedure 1 Partition Check
Troubleshooting Procedures HDD Troubleshooting
Procedure 2 Message Check
Procedure 3 Format Check
Procedure 4 Diagnostic Test Program Execution Check
HDD error code and status
Procedure 5 Connector Check and Replacement Check
Keyboard and Touch pad Troubleshooting
Procedure 1 Diagnostic Test Program Execution Check
Procedure 2 Connector Check and Replacement Check
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Display Troubleshooting
Display Troubleshooting Troubleshooting Procedures
Procedure 1 External Monitor Check
Procedure 3 Connector Check and Cable Check
Troubleshooting Procedures Display Troubleshooting
Optical Drive Troubleshooting
Optical Drive Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures Optical Drive Troubleshooting
Modem Troubleshooting
Modem Troubleshooting Troubleshooting Procedures
Troubleshooting Procedures Modem Troubleshooting
LAN Troubleshooting
LAN Troubleshooting Troubleshooting Procedures
Bluetooth Troubleshooting
Troubleshooting Procedures Bluetooth Troubleshooting
Procedure 1 Transmitting-Receiving Check
Bluetooth Troubleshooting Troubleshooting Procedures
Procedure 2 Connection Check
Procedure 3 Replacement Check
Wireless LAN Troubleshooting
Troubleshooting Procedures Wireless LAN Troubleshooting
Wireless LAN Troubleshooting Troubleshooting Procedures
Procedure 2 Antenna Connection Check
Sound Troubleshooting
Troubleshooting Procedures Sound Troubleshooting
Sound Troubleshooting Troubleshooting Procedures
Procedure 2 Connector Check
Procedure 3 Replacement Check
Bridge media Slot Troubleshooting
Procedure 1 Check on Windows XP
Fingerprint sensor Troubleshooting
Procedure 1 Setting Windows Log-ON password
Procedure 2 Registration of fingerprint
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Procedure 3 Authentication of fingerprint
Procedure 4 Connector Check and Replacement Check
Confidential
Chapter Tests and Diagnostics
Tests and Diagnostics
Heatrun Test
20.1
20.2
Tests and Diagnostics
Tables
Tests and Diagnostics
Diagnostic Test
Diagnostic Test Tests and Diagnostics
Diagnostics menu
Tests and Diagnostics Diagnostic Test
NDP Test Expansion Test CD-ROM/DVD-ROM Test
2 H/W Hardware initial information setting tool
Heatrun test program
Executing the Diagnostic Test
Tests and Diagnostics Executing the Diagnostic Test
Executing the Diagnostic Test Tests and Diagnostics
Diagnostics menu T&D
Tests and Diagnostics Executing the Diagnostic Test
System Test Name
2 H/W initial information setting tool
Setting of the hardware configuration
Setting of the hardware configuration Tests and Diagnostics
Tests and Diagnostics Setting of the hardware configuration
Heatrun Test Tests and Diagnostics
Heatrun Test
Tests and Diagnostics Subtest Names
Subtest Names
Subtest Names Tests and Diagnostics Subtest names 2/2
Hard Disk
Tests and Diagnostics System Test
System Test
System Test Tests and Diagnostics
Tests and Diagnostics Memory Test
Memory Test
Keyboard Test Tests and Diagnostics
Keyboard Test
Tests and Diagnostics Display Test
Display Test
Display Test Tests and Diagnostics
Tests and Diagnostics Display Test
Floppy Disk Test Tests and Diagnostics
Floppy Disk Test
Tests and Diagnostics Floppy Disk Test
Printer Test Tests and Diagnostics
Printer Test
Confidential
Async Test Tests and Diagnostics
Async Test
Tests and Diagnostics Hard Disk Test
Hard Disk Test
Hard Disk Test Tests and Diagnostics
HDD
Real Timer Test
Real Timer Test Tests and Diagnostics
Tests and Diagnostics Real Timer Test
NDP Test Tests and Diagnostics
NDP Test
Tests and Diagnostics Expansion Test
Expansion Test
Expansion Test Tests and Diagnostics
Tests and Diagnostics CD-ROM/DVD-ROM Test
CD-ROM/DVD-ROM Test
Error Code and Error Status Names
Error Code and Error Status Names Tests and Diagnostics
PRT Time OUT
No Pcmcia
Tests and Diagnostics Hard Disk Test Detail Status
Hard disk controller status register contents
Hard Disk Test Detail Status
BBK
Program Description
Operations
Only ONE Test
Subtest 02 Touch Pad
Subtest 03 GP Button
Subtest 05 USB
Press any key and following message appears in the display
Figure below shows the name and position of each side
Back establishes in the upper direction Press Enter key
Head Cleaning
Head Cleaning Tests and Diagnostics
Function Description
Enter
Tests and Diagnostics Log Utilities
Log Utilities
Log Utilities Tests and Diagnostics
00 00 0000 FDD-WRITE Protected
Tests and Diagnostics Running Test
Running Test
Floppy Disk Drive Utilities Tests and Diagnostics
Floppy Disk Drive Utilities
Tests and Diagnostics Floppy Disk Drive Utilities
Floppy Disk Format & Copy
DIAGNOSTICS-HARD Disk & Floppy Disk Dump
Following message will appear. To finish the dump, select
System Configuration
Tests and Diagnostics System Configuration
System Configuration Tests and Diagnostics
System Configuration Display Ver X.XX Machine Name ???
Wireless LAN Test Program Atheros
Tests and Diagnostics Wireless LAN Test Program Atheros
Computer must be booted by the Responder T&D
Wireless LAN Test Program Atheros Tests and Diagnostics
Setting the responder machine
Test procedure
Contents of the test and errors
Tests and Diagnostics3.26 Wireless LAN Test Program Atheros
When an error has detected, the following is displayed
Tests and Diagnostics Wireless LAN Test Program Atheros
Wireless LAN Test Program Intel-made a/b/g
MAC =
Main Antenna Test NG Aux Antenna Test NG
Disappearance of MAC address data
28 LAN/Modem/Bluetooth/IEEE1394 Test Program
LAN test
LAN transmit & receive test Completed Repeat count 00000
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Modem test
Modem loopback test
Bluetooth test
Sssss
Error message
Message Contents
Error code for Bluetooth test Bdaddr 1/2
See the Specification of the Bluetooth System in detail
Eeeeeee
MM P M M M P
Error code for Bluetooth test Bdaddr of the DUT 1/2
Confidential
Confidential
IEEE1394 test
Tests and Diagnostics Sound Test program
Sound Test program
Sound Standard test
Sound Test program Tests and Diagnostics
Tests and Diagnostics Sound Test program Subtest Sine wave
Sound Legacy test
CD Sound Standard test
Test media Toshiba-made test media
Confidential
Audio CD
CD Sound Legacy test
Setup
Tests and Diagnostics Setup
Setup Tests and Diagnostics
Accessing the Setup Program
Moving Within the Setup Menu and Changing Values
Accepting Changes and Exiting the Setup Window
Factory Preset Configuration
Execute-Disable Bit function
Setup Options
Maximum performance
Enabled
FDD →HDD →CD-ROM →LAN
Built-in HDD→ USB Default USB → Built-in HDD
LAN
Setup by OS
Disabled Disables the TPM. Default Enabled Enables the TPM
102
HDD
104
Chapter Replacement Procedures
Replacement Procedures
General Battery pack PC card Bridge media
Figures
46 Removing the wireless LAN antenna/Bluetooth antenna
Replacement Procedures
General Replacement Procedures
General
Replacement Procedures General
Safety Precautions
Before You Begin
Disassembly Procedures
Assembly Procedures
Tools and Equipment
Screw Tightening Torque
Color of Screw Shaft
Marking of Screws on the Computer Body
Battery pack
Replacement Procedures Battery pack
Removing the Battery pack
Battery pack Replacement Procedures
Installing the Battery pack
Replacement Procedures PC card
Installing the PC card
PC card
Removing the PC card
Bridge media Replacement Procedures
Installing the Bridge media
Bridge media
Removing the Bridge media
Replacement Procedures HDD
HDD
Removing the HDD
HDD Replacement Procedures
Separating the HDD and HDD holder
Installing the HDD
Optical drive Replacement Procedures
Removing the Optical drive
Disassembling the optical drive
Optical drive4 Replacement Procedures
Installing the Optical drive
Replacement Procedures Keyboard
Removing the Keyboard
Keyboard Replacement Procedures
Removing the keyboard support plate
Installing the Keyboard
Memory module Replacement Procedures
Memory module
Removing the Memory module
Never press hard or bend the memory module
Replacement Procedures Memory module
Installing the Memory module
Cover FAT assembly
Cover FAT assembly Replacement Procedures
Removing the Cover FAT assembly
12 Removing the Cover FAT assembly
13 Removing the Cover FAT assembly
Replacement Procedures Cover FAT assembly
14 Removing the Cover FAT assembly
Installing the Cover FAT assembly
Replacement Procedures Fingerprint sensor board
Fingerprint sensor board
Removing the Fingerprint sensor board
Fingerprint sensor board Replacement Procedures
Installing the Fingerprint sensor board
Replacement Procedures4.11 Touch pad
Touch pad Removing the Touch pad
Touch pad Replacement Procedures
Installing the Touch pad
Replacement Procedures SW membrane
SW membrane
Removing the SW membrane
SW membrane Replacement Procedures
Installing the SW membrane
Bluetooth module Removing the Bluetooth module
Replacement Procedures4.13 Bluetooth module
Bluetooth module Replacement Procedures
Installing the Bluetooth module
Wireless LAN card
Replacement Procedures Wireless LAN card
Removing the Wireless LAN card
Wireless LAN card Replacement Procedures
Installing the Wireless LAN card
Replacement Procedures4.15 MDC Modem Daughter Card
MDC Modem Daughter Card
Removing the MDC
MDC Modem Daughter Card Replacement Procedures
Installing the MDC
Replacement Procedures Internal microphone
Internal microphone
Removing the Internal microphone
Internal microphone Replacement Procedures
Installing the Internal microphone
RTC battery
Replacement Procedures RTC battery
RTC battery Replacement Procedures
Removing the RTC battery
Installing the RTC battery
Replacement Procedures Harness holder / LAN cable
Harness holder / LAN cable
Harness holder / LAN cable Replacement Procedures
25 Removing the Harness holder / LAN cable
Installing the Harness holder / LAN cable
System board / DC-IN jack Replacement Procedures
System board / DC-IN jack
Replacement Procedures System board / DC-IN jack
Installing the System board / DC-IN jack
System board / DC-IN jack Replacement Procedures
Modem jack / Wireless communication SW
29 Removing the Modem jack
30 Removing the wireless communication SW
Installing the Modem jack / Wireless communication SW
Hook Modem jack holder Switch
21 Fan/CPU Replacement Procedures
21 Fan/CPU
Removing the Fan/CPU
32 Removing the fan
Installing the Fan/CPU
34 Installing the CPU
Replacement Procedures 21 Fan/CPU
35 Applying new grease
HDD cable/PC card slot Replacement Procedures
HDD cable/PC card slot
Removing the HDD cable/PC card slot
Replacement Procedures HDD cable/PC card slot
Installing the HDD cable/PC card slot
LCD unit/FL inverter Replacement Procedures
LCD unit/FL inverter
Removing the LCD unit/FL inverter
Replacement Procedures LCD unit/FL inverter
40 Removing the FL inverter
41 Removing the LCD unit
M2⋅3S S-THIN Head LCD
Installing the LCD unit / FL inverter
Speaker/LCD cable Replacement Procedures
Speaker/LCD cable
Removing the Speaker/LCD cable
Replacement Procedures Speaker/LCD cable
Installing the Speaker/LCD cable
Cover latch Replacement Procedures
Installing the Cover latch
Cover latch
Removing the Cover latch
Wireless LAN antenna/Bluetooth antenna
Removing the Wireless LAN antenna/Bluetooth antenna
Installing the Wireless LAN antenna/Bluetooth antenna
Replacement Procedures4.27 Hinge
Hinge
Removing the Hinge
Hinge4 Replacement Procedures
Installing the Hinge
Battery slider
Replacement Procedures Battery slider
Removing the Battery slider
Installing the Battery slider
Fluorescent Lamp Replacement Procedure
Fluorescent Lamp
Replacement Procedure Fluorescent Lamp
49 Replacing TMD fluorescent lamp
50 Replacing TMD fluorescent lamp
51 Replacing TMD fluorescent lamp
52 Replacing TMD fluorescent lamp
Be careful not to damage the TAB
53 Replacing TMD fluorescent lamp
Assembling Fluorescent lamp
54 Replacing TMD fluorescent lamp
55 Replacing TMD fluorescent lamp
Latch PCB on the PCB latch of the plastic frame
56 Replacing TMD fluorescent lamp
57 Replacing TMD fluorescent lamp
58 Replacing TMD fluorescent lamp
Replacing the 12.1-inch Wxga Samsung Fluorescent Lamp
59 Replacing Samsung fluorescent lamp
61 Replacing Samsung fluorescent lamp
Fluorescent Lamp4 Replacement Procedure
62 Replacing Samsung fluorescent lamp
Assembling the fluorescent lamp
Appendices
Appendices
Appendix Contents
Appendix F Wiring Diagrams
Figures
Table D-7
Precautions for handling the LCD module
Appendix a Handling the LCD Module Appendices
Appendices Appendix a Handling the LCD Module
Appendix a Handling the LCD Module Appendices
Appendices Appendix a Handling the LCD Module
Appendix a Handling the LCD Module Appendices
Appendices Appendix a Handling the LCD Module
System Board FBMOS* Front View
Appendix B Board Layout Appendices
Number Name
System Board FBMOS* Back View
Figure B-2 System board FBMOS* layout back
Confidential
Fingerprint Sensor Board FBMOF* Front and Back View
Appendices Appendix B Board Layout
System board CN1400 SO-DIMM a connector 200-pin
Table C-1 SO-DIMM a connector 200-pin 1/3
Appendix C Pin Assignments Appendices
GND ADM3-B1P ADQS3-B1N ADQS3-B1P
ADQS5-B1N
CN1410 SO-DIMM B connector 200-pin
Table C-2 SO-DIMM B connector 200-pin 1/3
Appendices Appendix C Pin Assignments
GND BDM3-B1P BDQS3-B1N BDQS3-B1P
BDQS5-B1N
CN1850 Main HDD interface connector 11-pin
Table C-3 Main HDD interface connector 11-pin
CN1810 ODD interface connector 50-pin
Table C-4 ODD interface connector 50-pin
CN2110 PC card interface connector 70-pin
Table C-5 PC card interface connector 70-pin
IS2101 Media Bridge interface connector 42-pin
Table C-6 Media Bridge interface connector 42-pin
CN2600 Wireless LAN card interface connector 52-pin
Table C-7 Wireless LAN card interface connector 52-pin
CN3010 MDC interface connector 12-pin
CN3200 Keyboard interface connector 34-pin
Table C-8 MDC interface connector 12-pin
Table C-9 Keyboard interface connector 34-pin
10 CN3240 PAD interface connector 8-pin
11 CN3260 SW membrane interface connector 13-pin
12 CN4100 LAN interface connector 12-pin
13 CN3490 LPC debug port interface connector 12-pin
14 CN4200 Ieee 1394 interface connector 4-pin
15 CN4400 Bluetooth interface connector 20-pin
16 CN4614 USB 6/4 connector 8-pin
17 CN4614 USB 0 connector 4-pin
Table C-16 USB 6/4 connector 8-pin
Table C-17 USB 0 connector 4-pin
18 CN5000 LCD interface connector 40-pin
Table C-18 LCD interface connector 40-pin
19 CN5080 RGB connector 15-pin
20 CN6050 Internal microphone connector 2-pin
21 J6051 External microphone connector 5-pin
22 CN6170 Speaker connector 4-pin
23 J6310 Headphone connector 5-pin
24 CN8800 DC-IN connector 4-pin
25 CN8810 Main Battery connector 10-pin
26 CN9300 RTC Battery connector 3-pin
27 CN8771 FAN interface connector 4-pin
Table C-27 FAN interface connector 4-pin
Table C-28 of board interface connector 6-pin
Table C-29 System board interface connector 6-pin
Appendix D Keyboard Scan/Character Codes Appendices
Table D-1 Scan codes set 1 and set 2 1/4
Caps Lock Enter Shift L No.102
ALT R
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Cap Key Code set Top
Table D-4 Scan codes with Fn key
Cap Key Code set Top Make Break
Table D-6 No.124 key scan code
This key generates only make codes
United Kingdom UK Keyboard
United States US Keyboard
Appendix E Key LayoutAppendices
Appendices Appendix E Key Layout
LAN Loopback Connector
RGB Monitor Loopback Connector
Appendix F Wiring diagrams Appendices
Appendices Appendix F Wiring diagrams
Appendix G Bios rewrite procedures Appendices
Rewriting the Bios
Tools
Appendices Appendix G Bios rewrite procedures
Appendix H EC/KBC rewrite procedures Appendices
Rewriting the EC/KBC
Appendices Appendix H EC/KBC rewrite procedures
Appendix I ReliabilityAppendices
Table I-1 Mtbf
Appendices Appendix I Reliability
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