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2 Troubleshooting Procedures
2.16
Fingerprint sensor Troubleshooting
2-72
[CONFIDENTIAL]
PORTÉGÉ M500 Maintena
nce Manual (
960-559)
Contents
Main
Toshiba Personal Computer PORTG M500 Satellite U200 Maintenance Manual
TOSHIBA CORPORATION
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Preface
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Table of Contents
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Chapter 1 Contents
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1.1 Features
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1.2 2.5-inch Hard Disk Drive
1.2 2.5-inch Hard Disk Drive 1 Hardware Overview
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 1-13
Table 1-1 2.5-inch HDD specifications (2/2)
1.3 Keyboard
1.4 Optical Drive 1 Hardware Overview
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 1-15
1.4 Optical Drive
1 Hardware Overview 1.4 Optical Drive
1-16 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
1.5 TFT Color Display
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1.6 Power Supply
1 Hardware Overview 1.6 Power Supply
1-20 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 1-6 Power supply output rating
1.7 Batteries
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1.8 AC Adapter
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Chapter 2 Contents
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2.1 Troubleshooting
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2.2 Troubleshooting Flowchart
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2.3 Power Supply Troubleshooting
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2.4 System Board Troubleshooting
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2.4 System Board Troubleshooting 2 Troubleshooting Procedures
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-23
Table 2-4 Debug port (Boot mode) error status (1/10)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-24 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 2-4 Debug port (Boot mode) error status (2/10)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
Table 2-4 Debug port (Boot mode) error status (3/10)
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-25
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-26 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 2-4 Debug port (Boot mode) error status (4/10)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-27
Table 2-4 Debug port (Boot mode) error status (5/10)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-28 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 2-4 Debug port (Boot mode) error status (6/10)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-29
Table 2-4 Debug port (Boot mode) error status (7/10)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-30 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 2-4 Debug port (Boot mode) error status (8/10)
2.4 System Board Troubleshooting 2 Troubleshooting Procedures
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 2-31
Table 2-4 Debug port (Boot mode) error status (9/10)
2 Troubleshooting Procedures 2.4 System Board Troubleshooting
2-32 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 2-4 Debug port (Boot mode) error status (10/10)
NOTE: Status outputted by the test means the last error detected in the debug port test.
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2.5 USB FDD Troubleshooting
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2.6 HDD Troubleshooting
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2.7 Keyboard and Touch pad Troubleshooting
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2.8 Display Troubleshooting
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2.9 Optical Drive Troubleshooting
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2.10 Modem Troubleshooting
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2.11 LAN Troubleshooting
2.12 Bluetooth Troubleshooting
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2.13 Wireless LAN Troubleshooting
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2.14 Sound Troubleshooting
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2.15 Bridge media Slot Troubleshooting
2.16 Fingerprint sensor Troubleshooting
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Chapter 3 Contents
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3.1 The Diagnostic Test
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3.2 Executing the Diagnostic Test
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3.3 Setting of the hardware configuration
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3.4 Heatrun Test
3 Tests and Diagnostics 3.5 Subtest Names
3-12 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
3.5 Subtest Names
3.5 Subtest Names 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-13
Table 3-1 Subtest names (2/2)
3.6 System Test
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3.7 Memory Test
3.8 Keyboard Test
3.9 Display Test
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3.10 Floppy Disk Test
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3.11 Printer Test
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3.12 Async Test
3.13 Hard Disk Test
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3.14 Real Timer Test
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3.15 NDP Test
3.16 Expansion Test
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3.17 CD-ROM/DVD-ROM Test
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-35
3.18 Error Code and Error Status Names
3 Tests and Diagnostics 3.18 Error Code and Error Status Names
3-36 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 3-2 Error codes and error status names (2/3)
3.18 Error Code and Error Status Names 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-37
Table 3-2 Error codes and error status names (3/3)
3.19 Hard Disk Test Detail Status
3.19 Hard Disk Test Detail Status 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-39
Table 3-4 Error register contents
3.20 ONLY ONE TEST
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3.21 Head Cleaning
3.22 Log Utilities
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3.23 Running Test
3.24 Floppy Disk Drive Utilities
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3.25 System Configuration
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3.26 Wireless LAN Test Program (Atheros)
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3.27 Wireless LAN Test Program (Intel-made a/b/g)
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3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
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3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-75
If the target machine has any problem, it displays Error CODE. The following message is displayed.
Table 3-5 Error message
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-76 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
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3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-78 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-79
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-80 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program 3 Tests and Diagnostics
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] 3-81
Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2)
3 Tests and Diagnostics 3.28 LAN/Modem/Bluetooth/IEEE1394 Test Program
3-82 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table 3-8 Common error code
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3.29 Sound Test program
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3.30 SETUP
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Chapter 4 Contents
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4.1 General
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4.2 Battery pack
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4.3 PC card
4.4 Bridge media
4.5 HDD
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4.6 Optical drive
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4.7 Keyboard
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4.8 Memory module
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4.9 Cover FAT assembly
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4.10 Fingerprint sensor board
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4.11 Touch pad
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4.12 SW membrane
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4.13 Bluetooth module
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4.14 Wireless LAN card
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4.15 MDC (Modem Daughter Card)
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4.16 Internal microphone
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4.17 RTC battery
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4.18 Harness holder / LAN cable
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4.19 System board / DC-IN jack
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4.20 Modem jack / Wireless communication SW
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4.21 Fan/CPU
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4.22 HDD cable/PC card slot
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4.23 LCD unit/FL inverter
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4.24 Speaker/LCD cable
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4.25 Cover latch
4.26 Wireless LAN antenna/Bluetooth antenna
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4.27 Hinge
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4.28 Battery slider
4.29 Fluorescent Lamp
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Appendix Contents
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Appendix A Handling the LCD Module
Precautions for handling the LCD module
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Appendices Appendix B Board Layout
B-2 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table B-1 System board (FBMOS*) ICs and connectors (front)
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B.3 Fingerprint Sensor Board (FBMOF*) Front and Back View
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Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-1
Appendix C Pin Assignments
System board C.1 CN1400 SO-DIMM A connector (200-pin)
Table C-1 SO-DIMM A connector (200-pin) (1/3)
Appendices Appendix C Pin Assignments
C-2 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table C-1 SO-DIMM A connector (200-pin) (2/3)
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-3
Table C-1 SO-DIMM A connector (200-pin) (3/3)
Appendices Appendix C Pin Assignments
C.2 CN1410 SO-DIMM B connector (200-pin)
Table C-2 SO-DIMM B connector (200-pin) (1/3)
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-5
Table C-2 SO-DIMM B connector (200-pin) (2/3)
Appendices Appendix C Pin Assignments
C-6 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table C-2 SO-DIMM B connector (200-pin) (3/3)
C.3 CN1850 Main HDD interface connector (11-pin)
Appendices Appendix C Pin Assignments
C-8 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
C.4 CN1810 ODD interface connector (50-pin)
Table C-4 ODD interface connector (50-pin)
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-9
C.5 CN2110 PC card interface connector (70-pin)
Table C-5 PC card interface connector (70-pin)
Appendices Appendix C Pin Assignments
C-10 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
C.6 IS2101 MEDIA BRIDGE interface connector (42-pin)
Table C-6 MEDIA BRIDGE interface connector (42-pin)
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-11
C.7 CN2600 Wireless LAN card interface connector (52-pin)
Table C-7 Wireless LAN card interface connector (52-pin)
Appendices Appendix C Pin Assignments
C-12 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
C.8 CN3010 MDC interface connector (12-pin)
Table C-8 MDC interface connector (12-pin)
C.9 CN3200 Keyboard interface connector (34-pin)
C.10 CN3240 PAD interface connector (8-pin)
Table C-10 PAD interface connector (8-pin)
C.12 CN4100 LAN interface connector (12-pin)
C.13 CN3490 LPC debug port interface connector (12-pin)
Table C-13 LPC debug port interface connector (12-pin)
C.14 CN4200 IEEE 1394 interface connector (4-pin)
Table C-14 IEEE 1394 interface connector (4-pin)
C.16 CN4614 USB 6/4 connector (8-pin)
C.17 CN4614 USB 0 connector (4-pin)
Appendices Appendix C Pin Assignments
C-16 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
C.18 CN5000 LCD interface connector (40-pin)
Table C-18 LCD interface connector (40-pin)
Appendix C Pin Assignments Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] C-17
C.19 CN5080 RGB connector (15-pin)
Table C-19 RGB connector (15-pin)
C.22 CN6170 Speaker connector (4-pin)
C.20 CN6050 Internal microphone connector (2-pin)
C.23 J6310 Headphone connector (5-pin)
Table C-23 Headphone connector (5-pin)
C.24 CN8800 DC-IN connector (4-pin)
C.27 CN8771 FAN interface connector (4-pin)
C.28 CN9520 Fingerprint sensor board interface connector (6-pin)
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Appendix D Keyboard Scan/Character Codes Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] D-1
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Appendices Appendix D Keyboard Scan/Character Codes
D-2 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table D-1 Scan codes (set 1 and set 2) (2/4)
Appendix D Keyboard Scan/Character Codes Appendices
PORTG M500 Maintenance Manual (960-559) [CONFIDENTIAL] D-3
Table D-1 Scan codes (set 1 and set 2) (3/4)
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Appendices Appendix D Keyboard Scan/Character Codes
D-6 [CONFIDENTIAL] PORTG M500 Maintenance Manual (960-559)
Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
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Appendix E Key Layout
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Appendix F Wiring diagrams
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Appendix G BIOS rewrite procedures
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Appendix H EC/KBC rewrite procedures
