Troubleshooting | Acer 5210 manual

Chapter 4

Troubleshooting

Please use the following procedures as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options may occur errors or invalid responses.

1.Obtain the detailed fail symptoms as many as possible.

2.Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the same operation.

Chapter 4

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Acer 5210 manual Troubleshooting

Contents

Acer Revision History Copyright III Disclaimer Conventions Preface Table of Contents Information Main Advanced Security Boot Exit DOS Flash SOP Viii Parts Exploded Diagram Intermittent Problems Undetermined ProblemsMain Board Top Side Bottom Side Switch Board Features Chapter Audio Storage SubsystemCommunication Special Keys and Controls Power Subsystem Dimensions and WeightInterface ExpressCardTM /34 slot for selected models Environment Aspire 5100/3100 Series Block Diagram ATI-SB460 Outlook Tour Front ViewDescription Selected models Models Closed Front ViewIcon Description Left View Right View For selected models Rear ViewIcon Description Aspire 5110 / 5100 / 3100 Series Base View Using the Keyboard Lock keys and Embedded Numeric Keypad Windows keys Hotkeys Special keys Indicators HDD Easy-launch button Default application Easy-launch Buttons Use the touchpad as follows TouchpadTouchpad Basics Touchpad’s responsiveness Chapter Acer eDataSecurity Management for selected models Acer Empowering TechnologyEmpowering Technology Password Chapter Acer eLock Management Acer ePerformance Management Acer eRecovery Management Acer eSettings Management Acer ePower Management AC Mode Adapter ModePage Acer ePresentation Management Using the System Utilities Acer GridVista dual-display compatible Launch Manager Scans panel, click Run Full System Scan Norton AntiVirusHow do I check for viruses? Hardware Specification and Configuration ProcessorSystem Board Major Chips Hard Disk Drive ATA/ATAPI-6 ATA-6 System Memory ENE CB714 ENE CB714 Card Bus Host Adapter CardBus Interface Wireless LAN AudioModem Keyboard Battery TV Tuner for selected modelsLCD 15.4 Wxga QDI LPL CMO Lvds QDI LPL CMO AUO Philips SCB5265 Liteon SSC-2485K Hlds GCC-4244N AC Adaptor24X Combo Drive Interface 8X Super Multi Interface CD-DA, CD-ROM DVD-R DL, DVD-RDVD-ROM, DVD-R UDF DVD-ROM, DVD Fan True Value Table Hlds GMA-4082NDVD-RW, DVD+RW, DVD-RAM Fan DBA Part Description Bios Setup UtilityInvoking Bios Setup Main Advanced Security Boot Exit Information Advanced Security Boot Exit Main Chapter PhoenixBIOS Setup Utility EnabledAdvanced Yes Security All the passwords will obey the following rulesSymbol Character Symbol Name Right bracket Boot USB HDD USB Cdrom USB FDD USB KEY Info Main Advanced Security Boot Exit DOS Flash SOP Page Chapter Machine Disassembly and Replacement General Information Before You Begin Screw M3*4 NL Disassembly Procedure FlowchartScrew M2*4 ADWV5.010 Removing the HDD Module Disassembly ProcedureRemoving the Battery Pack Removing the RAM Module/Mini PCI Card/Thermal Module/CPU Chapter Removing the ODD Module Removing the LCD Module from the Main Unit Removing the Keyboard Disassembling the Main Unit Separating the Upper Case and the Lower Case Removing the Power Board and the Modem Board Removing the Main Board Removing the Bluetooth Module Removing the Speakers Disassembling the LCD Module Chapter Chapter Troubleshooting System Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device Check Memory Check Power System CheckCheck the Power Adaptor Check the Battery Pack Touchpad Check Chapter Power-On Self-Test Post Error Message Index of Error MessagesError Code List Error Message List Bios ROM DimmSee External Diskette Drive Check CPU ID Power System Check LCD Code Beeps For Boot Block in Flash ROM Post Code Index of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related Symptoms PCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related Symptoms Peripheral-Related Symptoms Keyboard/Touchpad-Related Symptoms Modem-Related Symptoms Intermittent Problems Undetermined Problems Main Board Top Side LCD Panel Connector LED Board ConnectorMDC Connector Media Board Connector Bottom Side MIC Jack PJP1 DC Jack PJP2 Battery Pack Connector North Bridge Switch Board JP2 USB Connector JP3 JP7 LED Board Clear Cmos FRU Field Replacement Unit List Parts Category Partname Acer Part Number Switch BOARD-W/TV AS Switch BOARD-W/O TV TM/ASBluetooth Cable PAL to Ntsc Connector Upper Case AS W/O TV & Media B Upper Case AS W/O TV W/MEDIA BLower Case W/SPEAKER MIC W/O TV & DVI FIR Thermal Door Wireless Antenna 15 Wireless Antenna 15.4LCD Cover 15.4 IN. with Logo W/ANTENNA LCD Bezel 15.4 Texture HDD Pata 60G 5400RPM Hgst MORAGA+ HDD Pata 80G 5400RPM Hgst MORAGA+HDD Pata 100G 5400RPM WD ML60 HDD Sata 100G 5400RPM Samsung M60S HM100JI Keyboard Thailand W/O Media B AS Keyboard Hebrew W/O Media B ASKeyboard Arabian W/O Media B AS Keyboard US International W/O Media B AS Keyboard Canada Franch W/O Media B AS Keyboard Norway W/O Media B ASKeyboard Hungary W/O Media B AS Keyboard Spanish W/O Media B AS Rubber Foot Large Rubber Foot SmallName Plate AS3100 Name Plate AS5100 Remote Controller Formasa MP-RC802 MCE Remote CONTROLLER-SMKMCE Remote Controller RECEIVER-SMK CPU Thermal MODULE-DIS Reader W/O Media Exploded DiagramDescription Acer Part Number