Hearth and Home Technologies SL-750TRS-E, SL-550TRS-E owner manual Troubleshooting

Page 72

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. (Continued)

C. Valve.

Turn the valve knob to the ON position. Place the ON/

 

 

OFF switch in the ON position. Take a reading with a

 

 

millivolt meter at the thermopile terminals. The millivolt

 

 

meter should read greater than 125mV. If the reading

 

 

is acceptable, and if the burner does not come on, re-

 

 

place the gas valve.

 

 

 

 

D. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

E. Wall switch or wires.

Check the wall switch and wires for proper connec-

 

 

tions. Place the jumper wires across the terminals at

 

 

the wall switch. If the burner comes on, replace the

 

 

wall switch. If the wall switch is OK, place the jumper

 

 

wires across the wall switch wires at the gas valve. If

 

 

the burner comes on, the wires are faulty or connec-

 

 

tions are bad.

 

 

 

4. Frequent pilot outage

A. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to

proper flame impingement. Follow lighting instructions

 

drop out.

carefully.

 

 

 

5. The pilot and main

A. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish

 

 

B. Improper gas inlet pressure.

Natural gas should be 5-14 in. w.c. LP should be 10-

while in operation.

 

14 in. w.c. Verify pressure with manometer.

 

 

 

 

 

 

C. Inner vent pipe leaking exhaust gases back

Check venting system for damage. Replace/repair im-

 

into the system.

properly assembled pipe sections.

 

 

 

 

D. Glass installed improperly.

Check to ensure glass is installed properly. Replace

 

 

fixed glass panel assembly.

 

 

 

 

E. Thermopile or thermocouple.

Replace pilot if necessary.

 

 

 

 

F. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

A. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it. Refer to log instructions.

 

 

 

 

B. Improper air shutter setting.

Refer to manual for shutter set points. Ensure that set

 

 

point is correct for appliance/gas type. If unit has ad-

 

 

justable shutter, it may be necessary to increase shut-

 

 

ter opening.

 

 

 

 

C. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

A. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

72

Heat & Glo • SL-750TRS-IPI-E, SL-550TRS-IPI-E, SL-350TRS-IPI2120-901 Rev. G • 11/08

Image 72
Contents What to do if you smell gas HOT SurfacesHot glass will cause burns Congratulations Homeowner Reference InformationXxxxxxxx Table of Contents User GuideAppliance Setup TroubleshootingFinishing Reference MaterialsCONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty High Altitude Installations Listing and Code ApprovalsAppliance Certification Tempered Glass SpecificationsNon-Combustible Materials Specification Combustible Materials SpecificationElectrical Codes C22.1Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsGas Fireplace Safety Operating Instructions User GuideYour Fireplace Fixed Glass Assembly Remote Controls, Wall Controls and Wall SwitchesFan Kit optional Clear SpaceLighting Instructions IPI Final inspection byWhat to do if YOU Smell GAS GAS ValveFor Your Safety Read Before Lighting Lighting Instructions Lighting Instructions Standing PilotFrequently Asked Questions Issue SolutionsAfter Fireplace is Lit Maintenance and Service Maintenance Tasks-HomeownerGlass Cleaning Remote ControlMaintenance Tasks-Qualified Service Technician Gasket Seal and Glass Assembly InspectionVenting LogsEither cobrahead or SIT Getting Started Typical Appliance SystemDesign and Installation Considerations Tools and Supplies NeededInspect Appliance and Components Any such action may cause a fire hazardFraming and Clearances Selecting Appliance LocationConstructing the Appliance Chase ClearancesMantel and Wall Projections TOP ViewTermination Locations Vent Termination Minimum Clearances= Area Where Terminal is not Permitted = Vent Terminal = AIR Supply InletVent Information and Diagrams Approved PipeVent Table Key Use of ElbowsUse of Flex Vent In. ClearanceMinimum H1 Maximum SL-350TRS-IPITop Vent Horizontal Termination Two Elbows Minimum MaximumTop Vent Horizontal Termination Three Elbows V1 Minimum H1 Maximum H1 + H2 Maximum V1 + V2 MinimumTop Vent Vertical Termination No Elbow = 60 ft. Max .3 m Exhaust restrictor InstructionsTop Vent Vertical Termination Two 90º Elbows Minimum Maximum + V 2 MinimumTop Vent Vertical Termination Three 90º Elbows ALL ModelsH1+ H2 Maximum V1 + V2 Minimum Top Vent Vertical Termination Four 90º Elbows V1 Min H1 Max V2 Min H2 Max V3 MinH1 Maximum V1 Minimum H1 + H2 Maximum Rear Vent Horizontal Termination Three Elbows Rear Vent Vertical Termination One ElbowH1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Maximum Rear Vent Vertical Termination Two Elbows H1+ H2 Maximum V1 MinimumH1 Maximum V1 Minimum H1 + H2 Vent Clearances and Framing Pipe Clearances to Combustibles Wall Penetration FramingCombustible Wall Penetration Non-Combustible Wall PenetrationInstall the Ceiling Firestop Pipe DVP SLPInstall Attic Insulation Shield Flat Ceiling InstallationVaulted Ceiling Installation Appliance Preparation Top VentRear Vent Cut the metal retaining band and fold the sides outSecuring and Leveling the Appliance 13 Proper Positioning and Securing of an ApplianceInstalling Vent Pipe DVP and SLP Pipe Attach Vent to the Firebox AssemblyAssemble Vent Sections DVP Pipe Only Assemble Pipe SectionsAssemble Vent Sections SLP Pipe Only Assemble Slip SectionsSecure the Vent Sections Disassemble Vent SectionsInstall Decorative Ceiling Components SLP only Install Metal Roof Flashing Assemble and Install Storm CollarInstall RF4-8 SLP-FSInstall Vertical Termination Cap Install Decorative Wall Components SLP onlyHeat Shield Requirements for Horizontal Termination Install Horizontal Termination Cap DVP and SLP Pipe Ansi Z223.1 and CAN/CGA-B149 installation codesRefer to of this manual Gas Information Fuel ConversionGas Pressure Gas ConnectionWiring Requirements Intellifire Ignition System WiringStanding Pilot Ignition System Wiring Optional Accessories RequirementsIntellifire Ignition Wiring Diagram with Remote Receiver Electrical Service and Repair Standing Pilot Ignition Wiring DiagramJunction Box Installation Wall Switch Installation for Fan OptionalTo install the Splatter Guard FinishingSplatter Guard To Close the Lower Access Panel To Remove the Splatter Guard14 Wall Projection Acceptable on one side of opening Facing Material 16 Facing MaterialsDoors TemplateElevated Hearth Systems Appliance Setup Install Refractory StepStep Install the Log Assembly Model SL-350TRS-D,SL-350TRS-IPIPage Model SL-550TRS-IPI-E Log Set Assembly LOGS-SL550TRS-D Step Model SL-750TRS-IPI-E Log Set Assembly LOGS-SL750TRS- D LOG NotchesNotch Install Trim and/or Surround Air Shutter SettingShutter Settings SL-550TRS-IPI and SL-750TRS-IPI onlyTroubleshooting Symptom Possible Causes Corrective ActionStanding Pilot Ignition System Troubleshooting Symptom Possible Cause Corrective ActionIntellifire Ignition System Ues to spark, and main Appliance Dimension Diagram Reference MaterialsVent Components Diagrams P 4 5 4 5 E lb o wDVP-TRAP Horizontal Termination CapRF6M RF12M BEK DVP-BEK2COOL-ADD DVP-TRAPFLDVP-TV DVP-HRC-SS DVP-HRC-ZC-SS Horizontal Termination CAP SLP-HRC-SS SLP-HRC-ZC-SS Horizontal Termination CAPDVP-TB1 Elbow Extended Heat ShieldRF4-8 Roof Flashing Ceiling FirestopSnorkel Black Support Box-Black Wall Thimble-BlackAdapter Log Set Assembly Service PartsService Parts List At DepotIPI Valve Assembly StockedSL-550TRS-E, SL-550TRS-IPI-E Description Comments Part Number Standing Pilot Conversion KitsIPI Conversion Kits SL-750TRS-E, SL-750TRS-IPI-E SL-750TRS-E, SL-750TRS-IPI-E Service Parts SL-550TRS-IPI-E, SL-750TRS-IPI-E SL-550TRS-E, SL-750TRS-E Contact Information

SL-550TRS-E, SL-750TRS-E specifications

Hearth and Home Technologies has established a strong reputation in the hearth industry, and their SL-750TRS-E and SL-550TRS-E models are outstanding examples of their commitment to innovation, quality, and performance. These elegant linear gas fireplaces are designed to elevate any living space while providing warmth and comfort.

At the core of both models are advanced heating technologies that utilize efficient gas burners. The SL-750TRS-E features a high BTU output, maximizing heat transfer while minimizing energy costs. The SL-550TRS-E, while slightly smaller, still delivers impressive heating capabilities, making it ideal for a range of room sizes.

Both fireplaces boast unique design elements that enhance aesthetics. Large viewing areas with clean lines create a contemporary look that complements various interior styles. The sleek glass front allows for an unobstructed view of the flames, creating a focal point that captivates and warms a room simultaneously.

The electronic ignition system is another highlight of these models. It offers convenience and reliability, ensuring that users can easily start their fireplace with the simple push of a button. Integrated safety features, such as a flame sensor and battery backup, ensure worry-free operation even during power outages.

Customization options abound with the SL-750TRS-E and SL-550TRS-E. Users can select from a variety of decorative media, including glass crystals or river rocks, to personalize the appearance of their fireplace. Additionally, an included remote control or optional smart home integration allows for effortless temperature adjustments from anywhere in the room.

Installation versatility is a significant advantage of these models. They can be direct vented through the wall or roof, offering flexibility to homeowners and installers alike. The compact design also allows for installation in both new constructions and retrofitting into existing spaces.

In summary, Hearth and Home Technologies' SL-750TRS-E and SL-550TRS-E gas fireplaces combine efficiency with style. Featuring advanced heating technology, customizable aesthetics, and easy-to-use controls, these models are perfect for homeowners looking to enhance their living spaces with a blend of modern design and comfort. Whether for a cozy living room or a sophisticated lounge, these fireplaces exemplify quality craftsmanship and innovation in the hearth industry.