Hearth and Home Technologies BV4236DBI manual Troubleshooting, IntelliFire Plus Ignition System

Page 44

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire Plus™ Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assembly

 

 

are tight; also verify igniter and flame sense wires are not grounding

 

 

out to metal chassis, pilot burner, pilot enclosure, mesh screen if

 

 

present, or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

2. Pilot won’t light,

A. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer at connection to module. Acceptable read-

spark.

 

ings of a good transformer are between 6.4 and 6.6 volts AC.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Pilot valve solenoid

Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.

 

 

If below 1.5 volts, replace module. If 1.5 volts or greater, replace

 

 

valve.

 

 

 

44

Hearth & Home Technologies • BV4236DBI, BV4842DBI • 2209-900 Rev. N • 9/12

Page 43 Page 45
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Page 43 Page 45
Contents What to do if you smell gas Do DiscardnotXxxxxxxx CongratulationsHomeowner Reference Information Table of Contents User GuideTroubleshooting Reference MaterialsLimited Lifetime Warranty Hearth & Home Technologies Inc Limited Lifetime WarrantyLimited Lifetime Warranty Warranty ConditionsListing and Code Approvals Your Fireplace Gas Fireplace SafetyOperating Instructions User Guide Fixed Glass Assembly Remote Controls, Wall Controls and Wall SwitchesIPI Battery Tray/Battery Installation Fan Kit optionalModule Reset Nine Hour Safety Shutdown FeatureControl Module Operation Before Lighting FireplaceLighting Instructions IPI Final inspection byDo not Connect Line Volt AGE 110/120 VAC or 220/240Frequently Asked Questions After Fireplace is LitMaintenance and Service Maintenance Tasks-Qualified Service Technician Gasket Seal and Glass Assembly InspectionLogs FireboxLava Rock Basket, Grate and Valve As- sembly Removal Cover PlatesBurner Identification/Verification Getting Started Typical Appliance SystemInspect Appliance and Components Design and Installation ConsiderationsTools and Supplies Needed Negative Pressure Framing and Clearances Selecting Appliance LocationBV4236DBI BV4842DBIMinimum Framing Dimensions Constructing the Appliance ChaseClearances Mantel and Wall Projections Combustible MantelsTermination Locations Vent Termination Minimum ClearancesVent Information and Diagrams Vent GuidelinesVent Clearances and Framing Pipe Clearances to CombustiblesWall and Ceiling Penetration Framing Vertical Penetration FramingInstalling Outside Air Kit Damper Assem- bly Installing the Non-combustible BoardAppliance Preparation Gas and Electrical ConnectionsSecuring and Leveling the Appliance Proper Positioning, Leveling And Securing Of AnInstalling Vent Pipe Assembly of Vent SectionsInstall Attic Insulation Shield Attaching Vent to FireboxGas Information Fuel ConversionGas Pressure Gas ConnectionWiring Requirements IntelliFire Plus Ignition System WiringOptional Accessories Requirements Electrical InformationElectrical Service and Repair Wall Switch Installation for Fan Optional Junction Box Wired to Wall Switch or BC10Combustible Mantel Legs or Wall Projections FinishingFacing Material Doors Finishing Material Thickness 1 Inch Thick or LessFinishing Material Thickness Greater Than One Inch Any Finishing MaterialAttachment of Finishing Strips Attaching Finishing StripsAppliance Setup Ember Placement Placement of EmbersInstall the Log Assembly Log Assembly LOGS-BV36 LOG Placement Tabs LOG Placement Indentations Grate TineLOG Placement Slots LOG Placement Tabs Left Grate TineFlat Area LOG #6 Contacts TOP of LOG #4 Right Grate TineLOG Nose Slots Grooves Left Grate Tine Install the Log AssemblyLOG Placement Indentations LOG Placement Tabs Grate Tine Horizontal Grate BAR LOG #4 Contacts LOG #2Air Shutter Settings Install Trim and/or SurroundAir Shutter Setting IntelliFire Plus Ignition System TroubleshootingSymptom Possible Cause Corrective Action Burner will not ignite Appliance Dimension Diagram Reference MaterialsCatalog # BV4236DBI BV4842DBI BV4236DBI , BV4842DBI Sold as Kit Only Contact Information

BV4236DBI specifications

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