SECTION 3
CARE OF YOUR SOFTENER
II
3D.HELPFUL HINTS CHECKLIST
... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find what's wrong yourself
and you won't have to call and wait for service. If, after making the checks, your softener still does not work
right, call your Sears Service Department, or call toll free, number
NOTE:
1.Also read ERROR CODE, page ] 0.
2.If an error code is not dispIayed, press and bold the SELECT button until (example: 000-
display. Then, press SELECT again and bold until an SR code appears. It must show SR 17. If any other SR
number shows, the softener computer is working on incorrect input and this would probably be the cause of
the problem. To set SR 1.7, press either the | UP (_ | or DOWN[_buEon. | Then, press SELECT to return a flashing |
12:00 AM display, and reset the umer on | page | 6. |
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PROBLEM
No soft water
Water hard sometimes
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| CAUSE |
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| CORRECTION | |||
Faucet | or | fixture | may | be | plumbed | to | From | the outlet | of the water softener, trace the water flow | ||||
hard water |
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| paths | in your house pipes. If soft | water is not directed to | |||
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| a faucet or fixture where it is wanted, consult a plumber. | ||||
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| To conserve salt, the installer may have isolated some | ||||
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| fixtures (outside faucets, toilets, etc.) from soft water. | ||||
No salt | (or | salt | bridged) | in the storage | Refill | with salt, or break the | salt | bridge (page 14). Press | |||||
tank |
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| (RECHARGE | NOW) button and hold for | ||
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| 3 seconds to start a regeneration (see page 10). | ||||
Transfomer | unplugged |
| at | the wall | Check for loss of power due to any of these and correct. | ||||||||
outlet, or power cable leads loose, fuse | With the power | back on, look at the time display and read | |||||||||||
blown, circuit breaker popped, or circuit | PROGRAM MEMORY, page | 10. |
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switched | off. |
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Manual | bypass | valve(s) | in | bypass | Look | at FIG. 12 on page 18. Move the stem in a single | |||||||
position |
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| valve | to service. | In a | bypass, open the inlet and | |
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| outlet valves, and be sure to fully close the bypass valve. | ||||
Dirty, plugged | or | damaged | nozzle | & | Take apart and clean or replace damaged parts (see page | ||||||||
venturi |
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| 15). |
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Valve drain | hose plugged |
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| The drain hose must not have kinks, sharp bends, or be | ||||||||
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| raised too high above the softener (see page 16 in your | ||||
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| installation manual). |
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Hardness number setting too low |
| Press | and release the SELECT | button until HARDNESS | |||||||||
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| shows in the display. Read the hardness number in the | ||||
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| display and be sure the same grains per gallon number is | ||||
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| shown on your water analysis report. See page 7 to reset. | ||||
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| Press and release the SELECT button until the present | ||||
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| time shows in the display. |
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Using hot water when softener is Avoid using hot water during this time because the water
regenerating | heater refills with hard water (see Automatic Bypass, page |
| 13). |
Increase in the grains of hardness in Ask your Sears retail or catalog store for a new water
your water supply | analysis. Then make a new hardness number setting |
| (page 7). |
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