Check before requesting for service
Check before requesting for service
When there is a problem with the product, check the following detail before requesting for service to the service center.
Symptom | Check | Action |
The product does | * Is the main switch turned off? | * Turn on the main power switch. |
not work at all. | * Is there a power outage? | * Check the other electric appliances. |
|
| (If the power works, try operating the product again.) |
| * The fuse inside the product | * Request for service to the installation service provider or |
| can be disconnected. | the service center. |
The cool air does not | * Is the desired temperature set | * Set the desired temperature to be lower than the indoor |
flow continuously. | higher than the indoor | temperature. |
| temperature? |
|
| * Is the product running in | * Change the operating mode to air conditioning. |
| Dehumidifier/Power save |
|
| mode? |
|
I cannot set the | * Is the schedule properly set? | * Refer to the manual and try setting up the schedule again. |
scheduled operation. | * Did you check the current | * If the current time is incorrect, try setting again. |
| time? |
|
AHU automatically | * Is the OFF schedule set? | * Check the remote controller and cancel the OFF schedule. |
goes off. |
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