Shark SE200 manual Trouble Shooting, Problem Possible Reasons & Solutions

Trouble Shooting

PROBLEM	POSSIBLE REASONS & SOLUTIONS
	Your steam mop should be securely plugged into a
The Steam Mop will	120V AC electrical outlet only.
not turn-on.	Is the LED light on? If not, check your fuse or breaker.
	If your unit still does not work, call 1-800-798-7398.
	Is there water in the water tank? If not, add water to your
The Steam Mop will	Steam Mop following instructions on page 3.
not make steam.	Is the LED light blinking BLUE? If so, press the STEAM button
	to activate the steam.
	If you have already plugged in your unit, unplug and try
Cannot select steam	a different outlet. This may reset the mop.
	Add water to the tank and press the STEAM button to
setting/flashing blue
	begin cleaning.
light remains on.
	If your unit still does not work, call Customer care at
	1-800-798-7398.
The Steam Mop leaves	Is your micro-fiber cleaning pad too wet? Unplug your Steam
water on the floor.	Mop and change the micro-fiber cleaning pad.
	Do not leave your steam mop on the floor with a damp or
The Steam Mop left	wet cleaning pad.
a white spot on	Do you have hard water? If you do, you might want to switch
the floor.	to distilled water.
	Make sure the cap is securely on the water tank.
	The pad might be dirty, change the pad.
	If you washed the pad with powder detergent, then the pad
	may have residual detergent left on it. Wash it again with liquid
	detergent.
	If you are cleaning in a kitchen area where there might be a
Floors are cloudy,	build-up of grease, use a de-greasing agent such as an all-
streaky or spotty	purpose cleaner or dish soap and paper towels to clean the area
	first.
after steaming.	You might have left the mop in the same spot for too long.
	Do you have hard water? If you do, you might want to switch to
	distilled water.
	This might be leftover from past cleaners used on the floor
	surface. Use the steam mop a few more times and see if the
	leftover cloudiness is removed.
The Steam Mop is	Make sure the steam pad is attached correctly.
	Check to see if the cleaning pad is excessively dirty.
hard to push.
	Replace if the pad is too dirty or wet.

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