Troubleshooting Guide
PROBLEM | POSSIBLE REASONS & SOLUTIONS | |
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The | 120V AC electrical outlet only. |
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Check your fuse or breaker. |
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will not turn on. | Switch Steam or Vacuum Power button to the ON “I” |
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| position. |
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The | Make sure the water tank is filled to the indicated fill line. |
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Attach Steam Pad and Frame to base of the unit. |
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will not make steam. |
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Switch Steam Power button to the ON “I” position. |
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| TILT MOP HANDLE BACK TO GENERATE STEAM. |
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| Check to see if your |
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| too much moisture. We recommend you unplug the |
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The | Make sure the steam pad is attached correctly. |
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leaves water on the floor. | Wait 30 seconds after switching Steam Power button ON |
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| before mopping, allowing water to heat to a 212°F sanitizing |
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| steam. If the unit is not allowed to heat properly, some |
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| water may be emitted. |
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| Make sure the steam pad is attached correctly. |
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The | Check to see if the cleaning pad is excessively dirty. Replace |
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if the pad is too dirty or wet. |
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is hard to push. |
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Try increasing the height of the pole for better leverage by |
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| rasing the height of the telescopic pole. |
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| Check filters to see if they need cleaning. Follow instruc- |
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| tions for rinsing and drying the filters before |
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The | back into the unit. (See “Maintenance” sections for |
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instructions.) |
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is not picking up dirt. | Dust cup may be full. Empty the dust cup. |
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| Check nozzle at the cleaning base for blockages. Clear |
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| blockages if required. |
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Visit www.SharkVacThenSteam.com for more
helpful hints and support.
14 | TOLL FREE: |
MV2010WC_11_IB_ENG_100803.indd
English
Euro-Pro One (1) Year Limited Warranty
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. For Customer Service support, call 1 (800)
If the appliance is found to be defective in material or workmanship,
The liability of
This warranty is extended to the original purchaser of the unit and excludes all other legal and/ or conventional warranties. The responsibility of
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.
OWNERSHIP REGISTRATION CARD FOR
CANADIAN CONSUMERS ONLY
Please complete and return or call
RETURN TO:
PURCHASER: ……………………………………………………………………………………………...........................................
ADDRESS: ………………………………………………………………………………………………..............................................
MV2010WC
DATE OF PURCHASE: …………………………………………………………………….. MODEL: ……………...................
NAME AND ADDRESS OF STORE: ………………………………………………………………….................................
www.SharkVacThenSteam.com 15
04/08/10 9:38 AM