State Industries SSE-5, SSE-120 warranty Checklist, Not enough or no hot water

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6.Remove the elements from the openings.

•Use a twisting, pulling action to remove elements scaled beyond size of the tank openings.

•Brush loose scale from elements.

7.Lime scale removal.

•Place limed ends of heating elements into UN•LIME delimer and allow scale to dissolve. Do not permit delimer or water to contact heating element electrical terminals.

Other scale removal:

•Silicates, sulfates and aluminates must be removed by scraping or other mechanical means. Lime scale solvents will not remove these types of scale which are occasionally encountered.

8.Flush cleaned ends of elements with water when deliming or cleaning is completed.

9.Remove sediment and scale from the tank bottom through the access provided by the element opening(s).

•The cold water inlet valve and drain valve may be opened to aid the cleanout process.

10.Clean remaining gasket material from tank and element flanges. DO not reuse original element gaskets.

•The element gaskets should be replaced whenever an element is removed.

11.Put new gaskets on each element and install into tank openings.

•Uniformly tighten element bolts.

12.Attach element wires to connection points from which they were removed.

13.Follow FILLING instruction to restore hot water service.

•Check for water leaks around elements and proper operation when heater is filled.

•Close front access door.

CHECKLIST

Before calling for service, check the following points to see if the cause of trouble can be identified and corrected. Reviewing this checklist may eliminate the need of a service call and quickly restore hot water service. Figure 1 identifies the location of all of the heater components.

BE SURE TO TURN OFF THE ELECTRICITY WHEN CHECKING EQUIPMENT.

Not enough or no hot water.

1.Be certain the electrical disconnect switch serving the water heater is in the ON position.

2.Check the fuses.

•The electrical disconnect switch usually contains fuses.

3.If the water was excessively hot, and is now cold, the high limit switch may have operated.

•To reset, remove the plug from the top cover of the heater and push the reset button.

•Repeated operation of the high temperature cutoff should be investigated by your dealer.

4.The capacity of the heater may have been exceeded by a large demand for hot water.

•Large demands require a recovery period to restore water temperature.

5.Cooler incoming water temperature will lengthen the time required to heat water to the desired temperature.

6.Look for hot water wastage and leakage.

7.Sediment or lime scale may be affecting water heater operation. Refer to page 18 for details.

Water is too hot

1.Refer to TEMPERATURE REGULATION.

Water heater makes sounds

1.Sediment or lime scale accumulations on the elements causes sizzling and hissing noises when the heater is operating.

•The sounds are normal. However, the tank bottom and elements should be cleaned. Refer to page 18 for details.

2.Some of the electrical components of the water heater make sounds which are normal.

•Contactors will “click” or snap as the heater starts and stops.

•Contactors often hum.

Water leakage is suspected.

1.Check to see if the heater drain valve is tightly closed.

2.If the outlet of the relief valve is leaking it may represent:

•Excessive water temperature.

•Faulty relief valve.

•Excessive water pressure.

•Excessive water pressure is the most common cause of relief valve leakage. It is often caused by a “closed system”. A check valve in the inlet system will not permit the expanded hot water volume to equalize pressure with the main. A relief valve must release this water or the water heater or plumbing system will be damaged.

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Contents Statesmantm Electric Models Dimensions Recovery CapacityApprovals Model & Rating Plate Table of ContentsForeword Getting to Know Your Water Heater General Safety Information InstallationHydrogen GAS Flammable Temperature Limiting ControlRelief Devices ONE or TWO Temperature TWO Heater Piping DiagramONE or TWO Temperature ONE Heater ONE or TWO Temperature Three Heaters ONE or TWO Temperature Four HeatersMedium Temperature ONE Heater Vertical Storage Tank Medium Temperature ONE Heater Horizontal Storage TankMedium Temperature TWO Heaters Vertical Storage Tank Medium Temperature TWO Heaters Horizontal Storage TankMedium Temperature Three Heaters Vertical Storage Tank Medium Temperature Three Heaters Horizontal Storage TankInstall in Accordance with ALL Local Codes Electrical Branch CircuitPower Circuit Heater Circuits Wiring DiagramsAmperage TABLE/OVERCURRENT Protection Control CircuitSmall Commercial Wire Diagram Phase Conversions Small Commercial Wire Diagram Single Phase300-600V / 3PH Temperature Regulation OperationFilling Start UPMaintenance DrainingFlushing Sediment RemovalChecklist Not enough or no hot waterAnode Maintenance If YOU Cannot Identify or Correct the Source of MalfunctionLeakage Checkpoints Model SSE Limited Warranty Lindahl Parkway, Ashland City, TN Phone 800-821-2017 Fax

SSE-120, SSE-5 specifications

State Industries has long been a trusted name in the manufacturing of water heating solutions, and their SSE series exemplifies this commitment to quality and innovation. The SSE-120 and SSE-5 models are two standout products in their lineup, catering to diverse needs in both residential and commercial applications.

The SSE-120 is a remarkable electric water heater designed with efficiency and performance in mind. It boasts a substantial 120-gallon capacity, making it ideal for larger households or small businesses with significant hot water demands. This model features a robust stainless steel tank, which not only enhances its durability but also provides excellent insulation to minimize heat loss. A key technology incorporated in the SSE-120 is its advanced dual heating element system, which ensures rapid water heating and consistent temperature maintenance, catering to high volume usage without compromising performance.

On the other hand, the SSE-5 is tailored for locations where space is a premium but hot water needs are still considerable. This model has a 5-gallon capacity and is perfect for point-of-use applications, such as supplying sinks, showers, or small appliances. The SSE-5 is designed with a tank-style configuration that guarantees a steady supply of hot water whenever needed. Its compact structure makes it easy to install in various settings, including under sinks or in cramped utility rooms.

Both models utilize a high-quality, energy-efficient design that complies with modern energy standards, helping users minimize utility bills while reducing their carbon footprint. The tanks in the SSE series are insulated with high-density foam, which not only helps in energy conservation but also ensures that users receive hot water quickly and efficiently.

Another noteworthy characteristic of the SSE series is their user-friendly controls. With adjustable temperature settings, both the SSE-120 and SSE-5 allow users to customize water temperatures according to specific needs, enhancing user experience and convenience.

In conclusion, State Industries' SSE-120 and SSE-5 water heaters combine advanced technology, superior construction, and energy efficiency, making them excellent choices for anyone in need of reliable hot water solutions. Whether for home or business, these models are built to meet the diverse demands of users in today’s water heating market.
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