Crane Merchandising Systems 480 manual SureVend

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Refreshment Center Operators’ GuideSureVend™

Section 5: SureVend™

The SureVend™ product detection system consists of several infrared light emitters and infrared light detectors that scan the product delivery area with a pattern of crisscrossed light beams. While the machine is idle, the SureVend™ system is constantly calibrating itself for optimum performance in all temperature, humidity, dust, and alignment conditions. The SureVend™ detection system is used by the cont roller to assure that the selected product is delivered.

•When a customer makes a selection, the controller checks that the SureVend™ detection system is ready and tells it to begin scanning for the product. Different scanning patterns are used depending upon the size and shape of the product.

•The vending machine controller then starts the delivery motor and constantly checks the SureVend™ system for detection of the delivered product.

•If no product delivery is detected, the controller continues to run the delivery motor for up to three revolutions, pausing momentarily at the home position of each revolution of the motor.

•If no product is detected after the third revolution, the selection is marked as empty and the customer's credit is optionally restored to make another selection or is automatically returned.

•If product delivery is detected before the delivery motor has come to the home position for the first time, the delivery motor continues running to its home position.

•If the delivery motor has already passed the first home position, the motor will stop immediately upon product detection to avoid the possibility of vending a second product.

NOTE:

A fatal malfunction in the SureVend™ detection system during the vend is treated the same as a product delivery. It is assumed that the malfunction is due to tampering or vandalism.

Anti-Jackpot provides protection against unforeseeable cheating of the SureVend™ system. If a certain number of SureVend™ empty conditions occur, SureVend™ will disable itself for a few minutes. A SureVend™ empty condition occurs when product delivery is not detected and the customer's money is restored or returned. Both the number of SureVend™ empty conditions required to disable SureVend™, and the number of minutes it remains disabled, are both configurable by the operator (see "Set SureVend Up the SureVend Anti-Jackpot Feature" on page 66).

Once Anti-Jackpot is triggered, the SureVend™ system will be turned off for a certain number of minutes so that money can no longer be refunded because of vend failure and thus discourage a thief from remaining. While SureVend™ is disabled, machine will either revert to home switch operation or go out of service, depending on other selected options (see "Set Up Basic SureVend™ Options" on page 66).

Once the Anti-jackpot time has elapsed, SureVend™ is re-enabled. The total number of SureVend™ empty selections, the number of anti-jackpot occurrences, and the date and time of the most recent occurrence are recorded.

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Contents Page Table of Contents Table of Contents December Iii 4800006 Table of Contents Introduction Exterior ViewInterior View Power Requirements Unpack the MachineControls and Indicators Normal Conditions HeartbeatTurn the Merchandiser on and OFF Moving the Merchandiser Through a Narrow Doorway Remove the Bottom and Top PanelsMove the Merchandiser through the Opening Reassemble the MerchandiserOpen the Rear Outlet Diffuser Position the MerchandiserConfigure Machine for Dual Zone Set machine for two tray configuration version Initial Set-Up Set the machine for three tray configuration version Initial Set-Up Refreshment Center Operators’ Guide Version 2 Duct System See Figure , , on Tray Set-Up Place a Tray in the Loading PositionSet up Trays to Vend Products Set Up a Tray To Vend Wide ProductsRemove a Snack or Candy Tray Rear of Tray Remove a Bottle Tray Remove and Install Column Dividers Operate a Tray Outside of the MachineRemove a Motor Remove the motor. See Remove and Install a Spiral Motor onReplace a Motor with a Spiral Bearing See Connect and Disconnect a Motor Harness onDisconnect a Motor Harness Connect and Disconnect a Motor HarnessConnect a Motor Harness Remove and Install Spirals Spiral Retainer Count Color AssemblyTo Remove a Spiral To Install a SpiralRemove a Spiral Coupler Choose a Clockwise or Counterclockwise SpiralInstall a Spiral Motor Remove and Install a Spiral MotorRemove a Spiral Motor Use a Gear when Install a GearPosition the Gear When Used with a Coupler Bearing Install a Spiral CouplerWhen Used with a Motor Spiral Coupler OrientationSee Install a Tray in the Merchandiser on Move a Tray Up or DownInstall a Tray in the Merchandiser Adjust a Product Spacer Install and Remove a Product SpacerInstall a Product Spacer Remove a Product SpacerSpecial Considerations General Tray LoadingAlso, see Spiral Wall Retainer Usage on Spiral Wall Retainer Usage Configure the Merchandiser to vend Lunch Buckets Product Pusher UsageConfigure the Merchandiser for Vending Top Shelf Return the Trays to the Vending Position Install and Set Price Labels Install Price LabelsAdjust the Price Roll Install the Selection ID NumbersSee the figures below for snack and candy tray positions SureVend Health Control Health Control Test the Health ControlFinal Installation Level the MerchandiserInstall the Base Plate Install the Lock Cylinder Install the Optional Cash Box LockSet the Quarter Switch Set Up the Coin MechanismLoad the Coin Mechanism Spiral Indexing Procedure One Spiral, One Motor Operational Readiness CheckSpiral Indexing Procedure Two Spirals, One Or Two Motors Test the Bill ValidatorProgramming Intro DisplaysOther Keys Function KeysOne Last Thing Control Panel Switches Explained Diagnostic Messages onProgramming Flow Charts DiagnosticsMisc Enter a NEW Supervisor Code Gain Access to the Supervisor ModeSupervisor Mode Only Enter a Freevend CodeAssign a Code to View Data Without Opening the Door Lock or Unlock Mode or Payout KeysTurn Talker Mode on or OFF UsageSelect DEX or Printer Mode SET DEX OptionsSelect Display Language Printer Mode OnlySelect Printer Baud Rate Select Coin MechanismSetup of a Non-Standard Bill Validator on Select Bill Validator and OptionsProgramming Procedures Refreshment Center Operators’ Guide Initial Setup of a NON-STANDARD Bill ValidatorSelect Monetary Options BalanceFAIL= ExampleAdvanced Options SET UP Winner ModeWIN-or AN ExampleView or SET Machine Configuration NON-PERISHABLE Food onlyEnable or Disable Trays SET UP Basic Surevend Options SET Surevend UP the Surevend ANTI-JACKPOT FeatureCOUPLE/UNCOUPLE Tray Motors Couple NON-ADJACENT MotorsSET Defrost Options Supervisor Mode Only DAYShow the Temperature in Standby Mode Press , then until the display showsView Surevend Software Version View Machine TemperatureSee Health Control on View Software VersionSET the Date SET the Time of DAYSET Daylight Savings Option SET TIME-OF-DAY Discount Vending SET TIME-OF-DAY Inhibited VendingSET TIME-OF-DAY Free Vending Time Interval EditingDISCT----K Programming Procedures Refreshment Center Operators’ Guide Continue Select a Standby MessageSelect AN OUT-OF-SERVICE Message Select a Freevend MessageEdit Custom Messages END of Message CharacterJZK Entering Your MessageSet the Entire Machine to One Price Payout CoinsSET Prices Set All Selections on a Tray to One PriceView Card Reader Paid Sales View Nonresettable Sales and Vend DataView Sales Data Three Different Ways Not shown if total is zeroView Coupon Sales View Total Paid VendsView Amount Coin BOX Clear Paid Sales Data onlyView Amount Validator View Discount Sales by Time Interval View Freevend Sales by Time IntervalView Free Vends DecemberHEALTH 2004OFF01/3014.09MAX.69 View Time DataDate and time of the last vend of that selection View Number of Test Vends View Total Unpaid SalesView Total Unpaid Vends View Machine ID NumberSureemptxxxx View Surevend DataTest Vend Selections and Verify Credit Added Test the MotorsView Motor Status by Tray Suretst Test the Surevend SystemDownload Data to a Pdcd DEX Mode OnlyTest the Display SET Freevend OptionsView Diagnostic Messages Error MessagesBoth Eady Xxnn Screen. See Test the SureVend System onIndex Refreshment Center Operator’s Guide Index Terms and Conditions of Sale

480 specifications

Crane Merchandising Systems 480 is a versatile vending machine that has redefined the way consumers interact with automated retail. This cutting-edge machine brings a multitude of features, technologies, and characteristics that cater to modern consumer needs while promoting operational efficiency.

One of the primary features of the Crane 480 is its flexible product selection. It is designed to accommodate a wide variety of items, from snacks and beverages to healthier options. With adjustable shelving and configurable product slots, operators can easily tailor the machine’s offerings based on consumer preferences, seasonal trends, or specific location requirements. This adaptability makes it an ideal choice for various environments, including offices, schools, and public spaces.

The Crane 480 employs advanced technology for enhanced user experience. A notable feature is its user-friendly touchscreen interface, which allows customers to browse products seamlessly. The high-resolution display presents vibrant images and product information, making it easier for users to make informed choices. The intuitive interface also supports multiple languages, catering to diverse customer bases.

Another significant aspect is the machine's cashless payment technology. The Crane 480 is equipped to handle various payment methods, including contactless cards, mobile wallets, and even cryptocurrency. This flexibility not only accelerates the transaction process but also meets the growing demand for convenience in payment options.

Energy efficiency is a standout characteristic of the Crane 480. It utilizes LED lighting and energy-saving components, minimizing power consumption without compromising performance. This eco-friendly approach not only reduces operational costs for operators but also aligns with the increasing consumer demand for sustainable practices.

In addition to its operational features, the Crane 480 offers robust remote monitoring capabilities. Through integrated telemetry technology, operators can gain real-time insights into machine performance, inventory levels, and sales data. This information allows for better inventory management and timely restocking, ensuring that popular items are always available, ultimately enhancing customer satisfaction.

Durability is another hallmark of the Crane 480. Constructed with high-quality materials, the machine is designed to withstand the rigors of high-traffic environments while requiring minimal maintenance. Its sleek, modern design also ensures that it fits seamlessly into any location, enhancing the aesthetic appeal of the space.

In summary, Crane Merchandising Systems 480 stands out as a leader in the vending machine industry. Its blend of flexibility, advanced technology, energy efficiency, and durability makes it an excellent choice for both operators and consumers alike. The combination of these features ensures that it not only meets but exceeds the expectations of the vending market in today’s fast-paced world.
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