TROUBLESHOOTING
Continued |
|
OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
White powder residue forming within burner box or on adja- cent walls or furniture
1.When heated, vapors from fur- niture polish, wax, carpet cleaners, etc. may turn into white powder residue
1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products
Remote does not function | 1. Battery is not installed. Battery |
| power is low |
1.Replace
Heater produces a clicking/tick- ing noise just after burner is lit or shut off
1.Metal expanding while heating or contracting while cooling
1.This is common with most heat- ers. If noise is excessive, con- tact qualified service person
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
Heater produces unwanted 1. | Heater burning vapors from |
odors | paint, hair spray, glues, cleaners, |
| chemicals, new carpet, etc. (See |
| IMPORTANT statement above) |
2. | Gas leak. See Warning |
| statement at top of page |
1.Open window and ventilate room. Stop using odor caus- ing products while heater is running
2.Locate and correct all leaks (see Checking Gas Connec- tions, pages 13 and 14)
Heater shuts off in use (ODS | 1. Not enough fresh air is | 1. | Open window and/or door for | |
operates) |
| available |
| ventilation |
| 2. | Low line pressure | 2. | Contact local propane/LP or |
|
|
|
| natural gas company |
| 3. | ODS/pilot is partially clogged | 3. | Clean ODS/pilot (see Cleaning |
|
|
|
| and Maintenance, page 18) |
|
|
|
| |
Gas odor even when control | 1. Gas leak. See Warning | 1. | Locate and correct all leaks | |
knob is in OFF position |
| statement at top of page |
| (see Checking Gas Connec- |
| 2. | Control valve defective |
| tions, pages 13 and 14) |
|
|
| 2. | Replace control valve |
Gas odor during combustion | 1. | Foreign matter between con- |
|
| trol valve and burner |
| 2. | Gas leak. See Warning |
|
| statement at top of page |
1.Take apart gas tubing and re- move foreign matter
2.Locate and correct all leaks (see Checking Gas Connec- tions, pages 13 and 14)
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