Enviro EG40-071 owner manual Trouble Shooting, Problem Possible Cause Solution

Page 17

Trouble Shooting

Problem

Possible Cause

Solution

 

 

 

Spark will not light the

Defective piezo ignitor.

• Check connections to ignitor.

pilot after repeatedly

 

• If ignitor connections are good but there is no spark;

pressing the spark ignitor

 

replace ignitor.

 

 

 

 

Broken spark electrode.

• Check for broken ceramic insulation.

 

 

• Replace electrode if broken.

 

 

 

 

Misaligned spark electrode.

• If spark is not arcing from electrode to pilot - adjust

 

 

by loosening the screws on the pilot base. Adjust

 

 

away from burner and retighten.

 

 

 

Pilot will not remain lit

Problem with thermocouple

• Check for proper connection of the thermocouple to

 

circuit.

the rear of the valve. If loose, tighten lightly.

 

 

• Check pilot for full flame impingement around

 

 

thermocouple. If flame is too small, check gas

 

 

pressure, adjust pilot rate screw, check pilot head for

 

 

damage or blockage.

 

 

• Check thermocouple voltage at rear of valve. It must

 

 

be greater than 5 mV. If low, replace thermocouple.

 

 

 

 

Air in gas line (pilot dies

• Bleed line.

 

while knob is depressed).

• Check gas line pressure.

 

 

• Contact dealer.

 

 

 

Burners will not remain

Problem with thermopile

• Check gas line pressure .

lit

circuit.

• Check for flame impingement on thermopile. If low,

 

 

see “Pilot will not remain lit”.

 

 

• Check thermopile for minimum of 200 mV when

 

 

burner is switched on.

 

 

• Check wiring to thermostat for breaks.

Flame lifting

Leak in vent pipe.

• Check for leaks in vent connections.

 

 

 

 

Improper vent

• Check vent configuration with manual.

 

configuration.

 

 

 

 

 

Terminal may be

• Check to see if the terminal is on correctly.

 

recirculating flue gases.

• May need to install high wind termination cap.

 

 

• Contact dealer.

 

 

 

Glass fogs up

Normal Condition: after the appliance warms up the glass will clear.

 

**Due to additives in gas, glass may get hazy during operation** Clean as needed.

 

 

 

Blue Flames

Normal during start up: flames will yellow as the fireplace heats up.

 

 

 

Flames are burning

Flame impingement

• Check log positioning.

“dirty” or sooting

 

• See also “Burners will not remain lit.”

 

 

 

Flame goes out / comes

Defective rocker switch.

• Check rocker switch connections.

on frequently during a

 

• Replace switch if necessary.

short period of time.

 

 

17

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Contents EG40 BV General Safety PrecautionsFor Your Safety Table of Contents Vented GAS Fireplace Heater EG40 BV NG/LPG Codes And ApprovalsEG40 Exterior Dimensions SpecificationsQualified Installers only Initial InstallationHeight of Vertical Termination Straight vertical installation Wiring of a Thermostat Turn the unit off and remove the log set 50% turn down HI-LOW Regulator To Test Valve Pressures GAS Line ConnectionLog Placement Secondary InstallationLog Placement with Embers What to do if YOU Smell GAS Operating InstructionsCleaning the Inside of the Firebox Routine Maintenance and ServiceCleaning Plated Surfaces Opening the DoorProblem Possible Cause Solution Trouble ShootingParts List Reference Part Description Part Number Parts Diagram Chassis Parts Diagram Gas Tray & DoorTo the Distributor WarrantyInstallation Data Sheet

EG40-071 specifications

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