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TROUBLESHOOTING GUIDE
When your stove acts out of the ordinary, the first reaction is to call for help. This guide may save time and money by enabling you to solve simple problems yourself. Problems can be caused by to only five factors: 1) poor fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can usually solve those problems related to 1 and 2. Your dealer can solve problems relating to 3, 4 and 5. Refer to figures 27 - 30 to help locate indicated parts.
STOVE SHUTS OFF AND THE # 2 LIGHT FLASHES
Possible Causes: | Possible Remedies: (Unplug stove first when possible) | |
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1. | Airflow switch hose or stove attachment pipes for hose are | Unhook air hose from the air switch and blow through it. If air flows |
| blocked. | freely, the hose and tube are fine. If air will not flow throw the hose, |
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| use a wire coat hanger to clear the blockage. |
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2. | The air inlet, burnpot, interior combustion air chambers, | Follow all cleaning procedures in the maintenance section of the |
| combustion blower, or exhaust pipe are blocked with ash or | owner’s manual. |
| foreign material. |
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3. | The firebox is not properly sealed. | Make sure the door is closed and that the gasket is in good shape. |
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| If the ash door has a latch, make sure the ash door is properly |
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| latched and the gasket is sealing good. If the stove has just a small |
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| hole for the ashes to fall through under the burnpot, make sure the |
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| slider plate is in place to seal off the firebox floor. |
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4. | Vent pipe is incorrectly installed. | Check to make sure vent pipe installation meets criteria in owner’s |
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| manual. |
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5. | The airflow switch wire connections are bad. | Check the connectors that attach the gray wires to the air switch. |
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6. | The gray wires are pulled loose at the Molex connector on the | Check to see if the gray wires are loose at the Molex connector. |
| wiring harness. |
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7. | Combustion blower failure. | With the stove on, check to see if the combustion blower is running. |
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| If it is not, you will need to check for power going to the combustion |
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| blower. It should be a full current. If there is power, the blower is |
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| bad. If there is not, see #8. |
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8. | Control board not sending power to combustion blower. | If there is no current going to the combustion blower, check all wire |
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| connections. If all wires are properly connected, you have a bad |
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| control board. |
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9. | Control board not sending power to air switch. | There should be a |
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| switch after the stove has been on for 30 seconds. |
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10. | Air switch has failed (very rare). | To test the air switch, you will need to disconnect the air hose from |
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| the body of the stove. With the other end still attached to the air |
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| switch, very gently suck on the loose end of the hose (you may want |
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| to remove the hose entirely off the stove and the air switch first and |
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| make sure it is clear). If you hear a click, the air switch is working. |
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| BE CAREFUL TOO MUCH VACUUM CAN DAMAGE THE AIR |
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| SWITCH. |
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