Troubleshooting Guide
PROBLEM | POSSIBLE REASONS & SOLUTIONS | |
| Check Filters to see if they need cleaning. Follow instructions for rinsing and |
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| drying the Filters before |
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| sections for instructions.) |
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Vacuum is not | Dust Cup may be full; empty Dust Cup. |
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picking up dirt. | Check Hose, Hose connections and accessories for blockages; clear blockages if |
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| required. |
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| If Dust Cup is empty, and attachment inlets are clear, check for other blockages. |
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| (See “Checking for Blockages” for instructions.) |
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| Check Filters to see if they need cleaning. Follow instructions for rinsing and |
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| drying the Filters before |
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| sections for instructions.) |
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Airflow is restricted. No | Dust Cup may be full; empty Dust Cup. |
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suction or light suction. | Check Hose and Hose connections for suction strength; clear blockages if |
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| required. |
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| If Dust Cup is empty, and attachment inlets are clear, check for other blockages. |
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| (See “Checking for Blockages” for instructions.) |
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| This vacuum cleaner is equipped with a motor protective thermostat. If for some |
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| reason your vacuum overheats, the thermostat will automatically turn the unit off. |
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| Should this occur, perform the following steps to restart the motor thermostat: |
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| 1. Press down on the Power Button to turn the Portable Vac off. |
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| 2. Unplug the vacuum. |
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| 3. Empty the Dust Cup and clean Filters. (See “Maintenance” sections for |
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Vacuum turns off on its | instructions.) |
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own. | 4. Check for blockages in hose, accessories and inlet opening. (See “Checking for |
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| Blockages” for instructions.) |
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| 5. Allow the unit to cool for a minimum of 45 minutes. |
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| 6. Plug in the vacuum. |
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| 7. Press the Power Button again to restart the vacuum. |
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| Note: If vacuum still does not start, contact Customer Service at: |
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NOTE: This appliance has no serviceable parts. Please contact Customer Service at
www.sharkclean.com
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