AT&T TL7700 user manual Hear other calls while using my headset

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Appendix

Troubleshooting

Test a working phone at the phone jack. If another phone has the same problem, there may be a problem with the phone jack, wiring or service. Contact your telephone service provider (charges may apply).

I hear other calls while using my headset.

Plug a different telephone into the telephone jack that you are currently using. If you still hear other calls, the problem is probably in your building's wiring or local service. Call your telephone service provider.

I want to use my headset with a different telephone base.

You need to deregister the headset from the current telephone base (page 10), and then register it to the new telephone base (page 9).

My calls cut in and out while I’m using my cordless headset.

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset. Try installing your telephone base as far away as possible from these types of electronic devices.

Do not install the headset near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your headset is located near a modem, move your headset and modem further apart from each other.

Relocate your telephone base to a higher location. The headset will have better reception when not installed in a low area.

If other phones in your home or office are having the same problem, the problem is in your wiring or local service. Contact your telephone service provider (charges may apply).

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Contents User’s manual Congratulations Parts checklist Table of contents Headset lights Quick reference guide headsetVOL+/VOL Headset alert tones Quick reference guide headset charger Avoid placing the telephone base too close to InstallationBattery installation Battery charging and connecting charger power Add and register headsets Register a headset to an AT&T Dect cordless telephone base Replace a headset You may need to deregister your headsets ifTo attach the earbud to the headset earpiece Headset attachmentsEarbud To remove the earbud from the headset earpieceOver-the-ear hook To adjust the headset to wear on the left or right earTo attach the ear hook to the headset To remove the ear hook from the headset Over-the-head band To attach the head band to the headset To remove the head band from the headset Behind-the-neck band To attach the neck band to the headset To remove the neck band from the headset There is no dial tone TroubleshootingMy headset doesn’t work at all Other party cannot hear my voice during a callBattery does not charge Cannot dial outMy cordless headset isn’t performing normally Troubleshooting Troubleshooting Hear other calls while using my headset My calls cut in and out while I’m using my cordless headsetWant to use my headset with a different telephone base Light on the headset is off while charging Cannot register the headsetCommon cure for electronic equipment Important safety information Important safety information Important safety information Pacemaker patients Precautions for users of implanted cardiac pacemakersAvoid water MaintenanceCleaning your headset Taking care of your headsetFCC Part 68 and Acta Industry Canada FCC Part What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? How do you get warranty service? Other limitations Dect 6.0 digital technology Technical specifications