Eureka 5840-5898, 5740-5799 warranty Problem, Solving, Guide

Page 16

NOTE: Turn off the switch and unplug the electrical cord before servicing.

 

PROBLEM

CAUSE

SOLUTION

 

 

 

 

 

Motor will not start.

3 Electric Plug

Push plug securely into outlet.

 

 

 

Try another outlet.

 

 

 

Check circuit breaker.

 

 

 

 

 

Motor suddenly stops.

3 Thermal Cut Off

Page 6.

 

 

 

 

 

Does not clean the carpet

3 Filters

Clean or replace the filters. Hint: If picking up fine

 

or floor.

 

dust, the filters may not look dirty but a fine substance

 

 

 

tends to reduce suction when it blocks the airflow

 

 

 

through the filter(s).

 

 

3 Dust Cup

Be sure the dust cup is properly seated into the cleaner

 

 

 

body. Page 10.

 

 

 

Empty dust cup. Page 10.

 

 

3 Hose

Be sure hose adapter is secure on back of cleaner.

 

 

 

Page 15.

 

 

 

Remove any blockages from the hose that restrict the

 

 

 

airflow. Page 15.

 

 

 

Check base hose and long hose. Page 15.

 

 

3 Belt

Replace a broken, cut, loose or out of shape belt.

 

 

3 Brush Roll

Clean hair and thread from bristles and end cap area.

 

 

 

Replace brush roll if bristles are worn.

 

 

 

 

 

No suction at the end of hose.

3 Hose Adapter

Be sure hose adapter is secure. Page 15.

 

 

3 Filters

Clean or replace the filters. Hint: If picking up fine

 

 

 

dust, the filters may not look dirty, but a fine substance

 

 

 

tends to reduce suction when it blocks the airflow

 

 

 

through the filters.

 

 

3 Hose

Remove any clogs from the hose that restrict the

 

 

 

airflow. Check base hose and long hose. Page 15.

 

 

3 Dust Cup

Empty dust cup.

 

 

 

 

 

Headlight not working.

3 Light Bulb

Replace light bulb. Page 14.

 

 

 

 

PROBLEM

Noise from the brush roll

3 Brush Roll

Remove hood and clean debris or items from the brush

area.

 

roll area.

 

3 Belt

Replace a broken, cut, loose or out of shape belt.

 

 

Page 13.

 

 

 

Cleaner is hard to push.

3 Cleaner Height Setting

Put handle in operating position. Tilt the cleaner back

 

 

to raise the front wheels off floor. Then turn the knob to

 

 

a higher setting.

 

 

 

SOLVING

 

3 Belt

Replace a broken, cut, loose or out of shape belt.

 

 

Page 13.

 

 

 

Cleaner height knob will

3 Cleaner Height

Hint: Put handle in operating position. Tilt the cleaner

not turn.

Setting

back to raise the front wheels off floor. Then turn the

 

 

knob.

 

 

 

Dust cup will not go into cleaner.

3 Dust Cup Lid Assembled

Filter has to be installed in dust cup or dust cup will not

 

Guide

 

Properly

go into cleaner.

 

 

 

Hood will not come off.

3 Cleaner Height Setting

Hood cannot be removed from cleaner unless the

 

3 Screws

cleaner height setting is in the lowest or highest position.

 

All three screws must be removed from the top of the

 

 

hood. Page 13.

 

 

 

 

Missing parts.

 

Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m.,

 

 

 

 

 

central standard time, Monday through Friday. Know the

 

 

 

model and serial numbers when you call.

 

 

 

 

 

Questions?

 

Call 1-800-282-2886 between 7 a.m. to 8:00 p.m.,

 

 

 

central standard time, Monday through Saturday. Know

 

 

 

the model and serial numbers when you call.

 

 

 

 

16

Image 16
Contents HOW to Assemble Problem SolvingCustomer Order Form Do not return this Product to the storeImportant Safeguards Conseils DE Sécurité Conseils DE SécuritéService Information Important InformationUSA Mexico Canada Rating PlateStair Handle. To use when cleaning stairs Helpful InformationHeadlight Handle Release. Step on handle release to pull handleQuick Reference Attach Handle Attach HoseGroove Upper Hose RetainerStore Hose and Accessories Store Electrical CordNested Wands Dusting Brush Cord Retainer Cord Hook PlugTouse HOWNested extension wands to add reach Reinstalling the Dust Cup Dust cup and filters will require more frequent maintenanceCupDust Emptying the Dust CupUse Genuine Eureka replacement filter, Style DCF3 To clean the Filter, Dust Cup and Dust Cup LidCupDust Filter To Clean Pre-Motor Filter FiltersPre-Motor Filter To remove True Hepa cartridge filterBrush BrushRollRoll Maintenanceperiodic How To Change Light Bulb Only for models withUse Genuine Eureka replacement light bulb BulbLightTo Clear Blockages in Hose Solving ProblemGuide Accessories/Tools Genuine Eureka Bags, Belts and FiltersHoses Brush RollsPage Warranty USA Mexico CanadaQuestions? Do Not Return To Store Call

5898, 5840, 5740-5799, 5840-5898 specifications

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