Troubleshooting Windows 95 Installations | 13 |
Troubleshooting Windows 95 Installations
Symptom Solution
Basic troubleshooting, applicable for all problem situations.
Inspect all cables and connections.
Check whether your card if fully inserted into the slot.
Verify whether you have the latest BIOS for your system. If not, check the Web site for your computer and follow the BIOS upgrade instructions.
Check for multiple installations of the card.
| Check whether your system’s PCMCIA or | |
| CardBus Controller is installed and running properly: | |
| go to Control Panel/System/Device Manager/PCMCIA Card. | |
| Verify that the controller is present and shows no errors. | |
| Open Control Panel/PC Card to confirm that the system | |
| recognizes your card. | |
| In Control Panel/Network application, make sure that you have | |
| the correct clients and protocols installed. | |
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At installation, | The LAN card may have already been installed. | |
Update Device | The LAN card may have been installed as “Other Devices” | |
Driver window | ||
because of a previous faulty installation. | ||
does not appear. | ||
PCMCIA may not be enabled on your system. | ||
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The LAN device is | Use Control Panel/System/Device Manager to inspect the status | |
not functional. | of your LAN card. | |
LED on the | If you see a red “X”, enable the card by checking the | |
connector is off | ||
appropriate box under Properties. | ||
or mismatches | ||
If you see a yellow exclamation mark, click on the icon to see | ||
the real network | ||
speed. | what the conflict is. Verify that there are adequate system | |
| resources. Try to free system resources (for example, disable | |
| the infrared port), then remove and reinstall the card. | |
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Losing network | This can occur when using NetWare servers and IPX/SPX | |
connection after | protocol. It happens when the frame type is selected | |
disconnecting or | automatically. A temporary solution is to reboot after | |
changing the | disconnecting and reconnecting the cable in NetWare | |
media speed | networks. The permanent solution is to use specific frame types | |
| such as 802.2 or 802.3. | |
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